IT Support Specialist

IT Support Specialist with 1 to 3 years of experience managing day-to-day user, hardware, software, and network support for an organization. Salary dependent on abilities. Range listed but not fixed. Job Overview: Role: Mid-level IT Support / Systems Technician Experience Required: 1–3 years in IT support, help desk, or technical troubleshooting. Education: Associate’s degree in Information Technology, Computer Science, orequivalent hands‑on experience. Key Responsibilities: Technical Support: Resolve incoming employee for desktop software, hardware, laptops (Mac and PC), and mobile devices. System Administration: Install, configure, and update operating systems (Windows, linuxand macOS) and business applications. Network Maintenance: Troubleshoot basic LAN/WAN, Wi‑Fi, and printer connectivity issues cabling install and troubleshooting. User Management: Set up new user accounts, manage password resets, and administer basicaccess permissions. badge creation and management. Documentation: Track IT requests, document solutions, and elevate complex network or security problems to senior staff. Required Skills and Qualifications: Technical Knowledge: Familiarity with Windows, Linux, macOS, Active Directory, and basic networking (TCP/IP, DNS, DHCP). Certifications: Preferred credentials include CompTIA A+ or Network+, but not required. Soft Skills: Strong customer service, patience, and clear communication for helping non‑technical staff, motivated, self starter, good work ethics. Problem‑Solving: Ability to diagnose root causes quickly and prioritize multiple supporttasks under deadlines. We are looking for an aspiring IT professional with a powerful drive to grow and succeed. If you have a proven ability and eagerness to learn, we are fully prepared to invest in your training. This is a rare, high‑potential opportunity to launch your career in technology with an organization dedicated to your professional development. #J-18808-Ljbffr Infuserve-America