Customer Experience Specialist
Zaragoza Farmers Insurance Agency
Job Description
Job Description
Looking for a Career, Not Just Another Job?
Are you motivated, driven, great with people, and ready to build a career with real earning potential?
You don't need insurance experience.
No Experience Required | Hands on Training Provided | Career Growth Earning Potential
Zaragoza Insurance Agency is looking for motivated individuals who want an opportunity to learn, grow, become professionally licensed, and build a successful career in the insurance industry.
You'll start in a Customer Service Representative role where you'll learn our business from the ground up, work directly with customers, and develop valuable insurance and communication skills.
Responsibilities
- Help customers with questions and policy needs
- Answer incoming calls and provide excellent customer service
- Make outbound calls
- Update customer information and maintain accurate account records
- Assist with renewals, documents, policy changes, and account follow-up
- Identify additional insurance needs and opportunities
- Learn insurance products, systems, and agency processes
- Work toward becoming a licensed insurance professional
Requirements
WHO WE'RE LOOKING FOR
Experience isn't what we're looking for. Potential is.
We're looking for someone who is:
Driven and self-motivated
Excellent Communication Skills
Hungry to learn and grow
Naturally good with people
Confident and comfortable talking on the phone
Positive, energetic, and professional
Reliable and accountable
Coachable and willing to receive feedback
Comfortable working toward goals
Not afraid to make outbound calls and start conversations
Motivated by advancement and increased earning potential
Looking for a career opportunity, not simply a paycheck
Benefits
Paid Time Off (PTO)###Flexible Schedule###Dental Insurance###Vision Insurance###Life Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Holidays Off###Weekends Off###Bonus Opportunities###Commission Opportunities###Supportive Team Environment###Company Events and Celebrations###Opportunity to grow into licensed insurance and leadership positions###
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