Operations Supervisor
Frontier Waste Solutions
What We Do! We are a Texas Based – Texas Proud waste solutions provider servicing residential, commercial and municipal trash and recycling needs. We pride ourselves in providing exceptional customer service, starting with our Operations team and moving up to Corporate Leadership. Since 2017, Frontier Waste Solutions has continued to grow and expand its footprint in Texas. We are looking for those who want to be part of this exciting endeavor and share our mission of being the best waste solutions company in Texas. As they say, "There is no business like the trash business." What We Are Looking For!
OPERATIONS SUPERVISOR
POSITION SUMMARY
Supervise routes and staff performance on a daily basis for multiple lines of business related to Residential, Commercial, and Roll-Off.ESSENTIAL DUTIES & RESPONSIBILITIES
Supervise, organize, and schedule drivers/helpers to complete collection routes Resolve residential, commercial, and municipal complaints or issues in relation to service agreements Analyze data and metrics for route performance and operation efficiency Manage staff, including hiring, onboarding, training, coaching, performance management, and develop supervisory goals and objectives; effectively resolve safety issues and claims Plan and implement the operational procedures for the receiving and disposing of waste Coordinate daily operational needs with the Maintenance team Monitor driver and labor time and attendance Promote and monitor safety in the workplace and investigate workplace incidents and safety/equipment concerns until resolved Partner with functional groups to resolve employee relations issues Ensure drivers comply with DOT regulations Audit documentation related to route operations Manage relationships with outside contractors and staffing agencies Conduct safety meetings or additional training as needed Ability to run routes if needed Perform other job-related duties as assigned or apparentMINIMUM QUALIFICATIONS
2+ years of supervisory experience in transportation and/or logistics services Familiar with the waste industry – highly preferred Knowledge of DOT requirements for commercial vehicles Strong record of promoting safety and investigating incidents in the workplace Ability to lead, motivate, and coach a large staff Demonstrate problem-solving, analytical, critical thinking, and decision-making skills Ability to collaborate and work with others Strong leadership skills Effective written and oral communication skills Ability to prioritize tasks and follow specified proceduresPHYSICAL REQUIREMENTS
Occasionally required to stand, walk, sit, balance, stoop, kneel, crouch, crawl, and reach with hands and arms Exposure to a physical environment that involves moving mechanical parts, fumes, dirt, odors, noise, weather extremes, or similar elements oftenEDUCATION
High school diploma or equivalentLICENSE AND CERTIFICATIONS
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