Operations Supervisor

The Operations Supervisor reports directly to the Operations Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the Operations Manager, complying with all Company policies and managing the operation within the budgetary plan for the location. This position is based in Houston, TX in support of the Houston Fixed contract. Compensation Competitive compensation package of minimum $28.00 / hour – maximum $35.00 / hour Benefits Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Key Responsibilities Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel. Oversees scheduling of operators, monitors operations and coordinates delivery of service with superiors. Works closely with the maintenance department to ensure that all operation service requirements are met. Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling. Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks. Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel. Coordinates with the safety and training department to ensure all safety goals and directives are met. Develops Operations department budget. May operate a vehicle in revenue service, if necessary. Other duties as required. Qualifications High school diploma or equivalent, such as GED, required Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required or the ability to obtain one 3 or more years of relevant transit supervisory experience required Thorough knowledge of transit system regulations and operations. Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs Good written and oral communication skills Ability to organize and perform work efficiently, strong attention to details Ability to work effectively with labor; may include labor grievances and negotiations Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us. View email address on click.appcast.io Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug‑free workplace. If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. #J-18808-Ljbffr