Senior Benefits Specialist

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. What You’ll Do The Senior Benefits Specialist is a key member of the Human Resources team responsible for the administration, compliance, optimization, and delivery of employee benefits, leave management, and retirement programs. This role serves as a trusted subject matter expert and primary resource for employees, managers, vendors, and internal partners regarding benefits-related matters. The Senior Benefits Specialist will assist in managing day-to-day operations while identifying opportunities to improve processes, enhance the employee experience, and ensure regulatory compliance. This position also serves as a payroll backup for a multi-state workforce and plays an active role in process improvement initiatives, vendor management, compliance activities, and continuous enhancement of the employee experience. Core Contributions Benefits Administration & Employee Experience Administer all company-sponsored health, welfare, retirement, and wellbeing programs, ensuring accurate, timely, and compliant execution. Serve as the primary point of contact for employee and manager inquiries regarding benefits programs, enrollment, eligibility, claims, and plan provisions. Deliver exceptional employee service by proactively resolving issues, advocating for employees, and providing clear, timely communication. Facilitate benefits-related new hire onboarding and employee education initiatives. Support the annual Open Enrollment process, including planning, system configuration, testing, communications, employee support, and post-enrollment audits. Assist in evaluating benefit programs by analyzing utilization, enrollment trends, employee feedback to identify opportunities to improve offerings, processes, communications, and employee engagement. Manage relationships with benefit carriers, brokers, third-party administrators, retirement plan providers, and leave-management vendors. Monitor vendor performance, service levels, issue resolution, and contractual obligations. Leave of Absence & ADA Administration Administer and coordinate employee leave programs, including FMLA, ADA accommodations, state-specific leave programs, Short-Term Disability, Long-Term Disability, Paid Family Leave, and military leave. Partner with employees, leaders, Employee Relations, payroll, and third-party administrators to ensure timely and compliant leave administration including the interactive accommodation process and support ADA compliance efforts. Monitor leave trends and identify opportunities to improve effectiveness, consistency, and employee support. Retirement Plan Management Support administration of 401(k), pension, and retirement programs, including eligibility, enrollments, contribution changes, employee communications and participant support. Partner with retirement plan providers, recordkeepers, payroll #J-18808-Ljbffr FourLeaf Federal Credit Union