SaaS Customer Success Lead — Adoption & Retention
StratifyIQ
StratifyIQ is seeking a motivated Customer Success Specialist to manage and expand client relationships in New York. You will be responsible for driving software adoption and ensuring long-term customer satisfaction. The ideal candidate should have experience in SaaS Customer Success or Account Management, along with strong communication skills and the ability to thrive in a fast-paced environment. This role emphasizes client engagement and retention initiatives. #J-18808-Ljbffr StratifyIQ
- NuCO2 in New York is looking for a Customer Retention Manager to enhance brand loyalty by effectively addressing escalated customer issues. Key responsibilities include managing customer communications, conducting thorough complaint investigations, and providing tailored...Suggested
- NuCO2 Inc in the Town of Florida is looking for a Customer Retention Manager responsible for enhancing customer relationships and resolving escalated complaints. You'll serve as the main point of contact for assigned accounts, ensuring customers are well-informed and satisfied...Suggested
$53.9k - $107.9k
...Relationship Manager in New York, NY, to oversee client experience and retention. You will provide expert consulting for the WorkMarket platform... ...have a minimum of 3 years of experience in client services or SaaS implementation and possess strong analytical and collaboration...Suggested$100k - $140k
TytoCare is seeking a Strategic Customer Success Manager to oversee significant enterprise customers in the US. This fully remote role requires 3+ years of B2B SaaS experience and a consultative approach to ensure long-term customer success. The ideal candidate will engage...SuggestedRemote job$24.65 - $49.25 per hour
Abbott Laboratories is seeking a Customer Service Representative in the Heart Failure Division based in New York. This role involves managing customer inquiries, maintaining information systems, and ensuring compliance with regulations. The ideal candidate should possess...SuggestedHourly pay- ...senior role involves defining reporting frameworks, conducting advanced data analysis, and providing strategic insights to enhance Customer Success. The ideal candidate will have 5+ years of experience, a Bachelor's degree in a relevant field, and proficiency in tools such...
$26 - $31.25 per hour
Recycle Track Systems is seeking a skilled Account Manager in New York to excel in customer support and manage partner relationships. The role focuses on enhancing sustainability in waste management while maximizing operational efficiencies. Ideal candidates should have...Remote jobHourly pay$287.3k - $371.8k
...power innovation. We lead in intelligent data infrastructure... ...your impact in how customers transform and grow. If... ...forces: AI adoption, cloud optimization pressure... ...handoff to Customer Success with a clear value... ...relationships that drive retention, expansion, and referrals...Work at officeLocal area- ...supported by rapid API adoption. The award winning FreedomPay... ...Entertainment customers and driving long-term growth... ...closely with Customer Success Managers to ensure... ...payments, and digital teams Lead Executive Business... ...in payments, fintech, SaaS, or commerce technology...Full timeCasual workFlexible hours
- Join Dassault Falcon Jet as a full-time Customer Project Manager in Melbourne, FL, where you'll play a vital role in ensuring customer satisfaction and project success. This position requires a focus on managing schedules, budgets, and personnel related to aircraft projects...Full time
- ...committed to creating category-leading enterprise software that... ...as you have your own path to success. What you’ll do at UiPath Rebuild... ...renewals and ensure customer retention during the transition period... ...teams 10+ years Enterprise SaaS sales experience with consistent...Local area
$100k
Answering Service Care in Margate, Florida is seeking an Associate Director of Business Development to lead the Customer Success team. This role focuses on client retention and revenue growth, with responsibilities that include managing high-value accounts and building...Weekly pay- A local insurance agency in Davenport, FL is seeking an Account Manager to enhance customer relations and agency growth. You will be responsible for developing client relationships, conducting policy reviews, and resolving complex customer issues. Candidates should have...Local area
$100k
...sales quotas and requires a strong knowledge of the HCM/WFM/SaaS industry. You will present products to decision makers and develop... ...earnings potential. This is an opportunity to join a company recognized for excellent customer retention and service. #J-18808-Ljbffr UKG$91.1k - $129.8k
Job Overview Role Summary: The Staff Customer Support Team Manager oversees front‑line support... .... Responsibilities Ensure customers success by fostering a balanced relationship that... ...clients on complex and escalated cases. Lead investigations to facilitate implementation...Work experience placementShift work$58k
...Years in Business : Where Excellence in Customer Engagement Meets Innovation. Be a Leader... ...headquarters . What You'll Do: Inspire and Lead: Foster a culture of positivity,... ...member feels empowered to excel. Drive Success: Set, monitor, and achieve operational KPIs...Full timePart timeFlexible hours$250k - $300k
...market penetration across the AMER region. Lead, mentor, and motivate a team of direct... ...maintain strong relationships with key customers, partners, and distributors to drive business... ...industry. Proven track record of successfully managing sales teams and exceeding revenue...- ...of healthcare and technology with opportunities for full-time growth. Key responsibilities include leading SOC2 audits, overseeing compliance frameworks for medical SaaS, and ensuring data integrity. Ideal candidates have 5+ years in compliance and a solid understanding...Full timePart time
- ...Spirits, LLC. is seeking a Vendor Management Lead in New York to maximize vendor... ...with contracts. The role involves managing SaaS and cloud services, maintaining vendor relationships... ...skills, and the ability to drive successful outcomes across the vendor lifecycle. A strong...
- Cycle Limited, based in the Town of Florida, NY, seeks a CRM & Retention Marketing Manager to enhance customer experiences and drive revenue growth through effective email and SMS marketing. This position involves managing the entire customer lifecycle, from acquisition...Remote job
- ...services. The role demands leadership in driving renewals, retention, and customer experience through strategic partnerships. Qualified candidates... ...3 years of relevant experience in renewals or customer success. Emphasis is placed on business acumen and effective communication...Remote job
$15 per hour
...friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service...Hourly payPart timeFlexible hoursNight shiftEarly shift$20.31 - $25.39 per hour
...Description WHO WE ARE: Saks OFF 5TH is a leading destination for luxury off-price fashion... ...model focused on delivering a superior customer experience. We lead with the customer,... ...spirit within your team, share wins and successes, and encourage or contribute to open dialogue...Full timeWork experience placementFlexible hoursWeekend workAfternoon shift- Cruise-Planners in Town of Florida, NY, is seeking a dedicated professional to lead the recruitment and development of customer service agents within our Customer Service department. This role involves fostering a positive environment and managing departmental projects...
- ...determine if a corrective work order is needed. Lead root‑cause analysis. Schedule, organize,... ...through vendors collaboratively with the Customer Care Coordinator. Manage trades to... ...Assistance Programs Paid Parental Leave and Adoption Benefits Mortgage Financing Discounts...Flexible hours
- ...offer products and services to meet our customers’ unique needs. We are committed to understanding... ...Solutions Sales and Margin: Drive retention and growth of Janitorial and Sanitation... ...impact. Collaborate for Customer Success: Partner with internal teams—including cross...Work experience placementWork at officeFlexible hours
- A leading property management company in New York is seeking an Owner Relations Manager to foster strong relationships with property owners... ...skills, with a focus on ensuring owner satisfaction and retention. Candidates need a minimum of 2 years of experience in property...
- Abbott Laboratories is seeking a Customer Service Lead in Lake Mary, FL., responsible for coordinating maintenance appointments and providing excellent service. You'll handle escalations, maintain customer data, and train team members, ensuring compliance with HIPAA regulations...
- Carter's Inc. seeks a Part Time Sales Manager in New York to be the welcoming face of the brand for families. Responsibilities include customer engagement and team leadership while fostering an inclusive environment. Ideal candidates should possess effective communication...Part time
- Doosan Corporation in the Town of Florida is seeking an Export Customer Service Representative to manage customer service aspects related to logistics and export processes. The ideal candidate will ensure customer satisfaction and resolve issues faced by dealers and support...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to SaaS Customer Success Lead — Adoption & Retention. Be the first to apply!
- customer experience team leader Florida, NY
- customer service team manager Florida, NY
- customer success coordinator Florida, NY
- customer service coordinator Florida, NY
- customer service team lead Florida, NY
- customer experience lead Florida, NY
- customer success lead Florida, NY
- customer success team lead Florida, NY
- customer retention Florida, NY
- customer liaison Florida, NY

