Library Assistant

Library Assistant - Part Time Charlotte Mecklenburg Library “Followyour calling, Find your career” Pay rate: $25.53 per hour 19 hours per week - Schedules will include some nights andweekends Location: Allegra Westbrooks Regional Library 2412Beatties Ford Rd, Charlotte, NC 28216 Charlotte MecklenburgLibraryis one of America’s leading urban public libraries, serving one ofthe country’s great emerging metropolitan areas in North Carolina. Our librarysystem serves a community of approximately one million citizens in the city ofCharlotte and the towns of Matthews, Pineville, Mint Hill, Davidson, Cornelius,and Huntersville – all located in Mecklenburg County. Accessible and welcomingto all, our library celebrates the joy of reading, fosters learning and growth,connects people to each other and the world, and inspires individuals with whatthey can achieve. Through our 20 locations, online, and through targetedoutreach, we deliver exceptional library services and programs with a missionto create a community of readers and empower individuals with free access toinformation and the universe of ideas. Position Summary The Part-time Library Assistant delivers a high level of quality library services ensuring the provision of value-added experiences for all customers and performs routine tasks in support of the library. Essential Functions Promote the library’s collectionand services Perform circulation activities Provide service desk coverage Provide materials to appropriatebins for transfer Provides research assistance tocustomers Utilize integrated library systemssoftware Assisting customers at severalservice points Training and assisting customerson various library policies, procedures, and processes Collaborating with Librarians to deliver programming and outreach services Assisting with volunteermanagement Perform shelving and weedingduties Minimum Qualifications Experience:Minimum of oneyear of customer service experience including library or retail. Education: High Schooldiploma or equivalent Combination of relevant educationand relevant experience accepted? Yes Preferred Qualifications Knowledge of integrated librarysystems software Bilingual Knowledge, Skills and Abilities Knowledge of Alpha-numeric sorting systems Various library systems Telephone etiquette Skills Technology adeptness Excellent interpersonal andcustomer service skills Excellent time management skillswith attention to detail Abilities Adaptability: Maintainingeffectiveness when experiencing major changes in responsibilities orenvironment; adjusting effectively within new work structures, processes,requirements, or cultures Communication: Clearly conveyinginformation to individuals or groups Collaboration: Working effectivelyand cooperatively with others; establishing and maintaining good workingrelationships Technical/professional Knowledgeand Skills: Having achieved a satisfactory level of technical and professionalskill or knowledge in position-related areas; keeping up with currentdevelopments and trends in areas of expertise Work Standards: Setting highstandards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards ofexcellence Computer Skills Proficient in various computerapplications including Microsoft Office Suite Work Environment Works in an office setting withmoderate noise Selection This classification has beenidentified as having a role in the development of ADA compliant technologiesand for which the incumbent agrees to follow County policies to the best oftheir abilities in order to meet these obligations. No Reasonable Accommodations Statement To accomplish this jobsuccessfully, an individual must be able to perform, with or without reasonableaccommodation, each essential function satisfactorily. Reasonableaccommodations may be made to help enable qualified individuals withdisabilities to perform the essential functions. Disclaimer Statement This is not intended to be anall-inclusive list of job-related responsibilities, duties, skills,requirements or working conditions. Other duties may be assigned based onbusiness need and the supervisor’s request. Mecklenburg County reserves theright to revise the job description at any time. Designated positions may berequired to assist in emergency and/or disaster situations. #J-18808-Ljbffr Mecklenburg County Government