Credit & Collections Specialist

Join the Schaedler Yesco Distribution Team!

At Schaedler Yesco Distribution, we've been illuminating the electrical industry since 1924! As a family- and employee-owned company, we take pride in providing innovative solutions and exceptional customer service. With 29 locations across Pennsylvania, Ohio, and New York, we provide comprehensive solutions in lighting, datacomm, automation, and industrial services.

What Sets Us Apart are our Core Values:

• Commitment to Integrity
• Teamwork
• Accountability
• Profitability

Where we work hard and go home happy!

Electrifying Benefits:

• Health Coverage: Choose from 2 PPO options for Medical, Dental, Vision, and RXcoverage kicks in just 60 days after the 1st of the month!
• 401K with company match.
• Flexible Spending Account (FSA) & Health Savings Account (HSA).
• Employee Stock Ownership Plan (ESOP): Become a stakeholder in our success!
• Quarterly bonuses.
• Company-paid disability and life insurance.
• Generous paid holidays and paid time off accruing 12 days of PTO during your 1st year.
• Opportunities for continuing education and professional development.

Location: Mechanicsburg, PA | Onsite Job Type: Full-Time

Office Hours: Monday- Friday 7:30 AM- 4:30 PM

Position Summary

This position is responsible for managing all aspects of the company's customer accounts. Primary tasks include analysis of customer applications for credit sales, collection of outstanding receivables on a timely basis, reconciling customer deductions, and maintaining accurate accounts receivables records.

Essential Functions

• Review, investigate, process, and approve/decline all new credit applications.
• Periodic review of limits and credit status with data base subscriptions to manage financial risk on existing accounts.
• Set up and manage customer file maintenance records.
• Recommend placing accounts for collection, negotiating payoffs/payment plans and bankruptcy proceedings. Work with collection agencies and attorneys on delinquent accounts in conjunction with Finance Manager.
• Review customer records for service charge processing.
• Research and resolve customer billing issues by communicating with customers and sales in timely and courteous manner.
• Continuous monitoring of open order status queue for hold orders/direct hold orders to be released.
• Process credit card payments.
• Review and correct all remittance discrepancies and issues.
• Review and maintain tax records for tax exempt customers.
• Maintain customer records electronically and assist with yearly audit functions.
• Participation in local credit management group.

Competencies

• Establish solid working relationships with employees and customers
• Check and respond to e-mails, voice mail and Eclipse messages continually throughout the day
• Attend all required internal SYD training and meetings.
• Well-developed oral and written communication skills
• Must be proficient with Microsoft Office Suite (Outlook, Excel, Word, etc.)
• Adhere to and support SYD values, Integrity, Profitability, Accountability, and Teamwork
• Demonstrated strong oral, written, and interpersonal skills

Work Environment

• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, postage meters and fax machines.

Mental Demands

• Ability to manage multiple projects in a fast-paced environment
• High degree of attention to detail
• Meet all deadlines
• Work within a team environment
• Able to follow directions and seek assistance when necessary
• Be willing and capable of learning new software, systems or programs utilized by the company

Physical Demands

This is a largely sedentary role; however, some filing is required. This would occasionally require the ability to lift files or office supplies up to 20 pounds.

Travel

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. A valid drivers' license is required.

Education and Experience

• High School Diploma or equivalent required
• Minimum of five years' experience in an accounts receivable role preferred

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.