Service Manager

About Us

Hiring now for the Winter 2025-2026 season:   This winter, Marea brings its signature coastal Italian cuisine and world-class hospitality to the mountains with an exclusive pop-up at The Snow Lodge, located at The St. Regis Aspen Resort. A collaboration between two icons of culture, cuisine, and style, the Marea x Snow Lodge residency captures the best of both worlds — the spirit of the Italian seaside and the soul of Aspen’s alpine allure.

About the Role
We are seeking a poised, detail-oriented Service Manager that will act as a manager on the floor to oversee the team during dinner service. As a Service Manager, you come with strong leadership skills and a passion for delivering outstanding guest experiences. The ideal candidate has a background in fine dining, proven experience in leadership, thrives in high-volume, high-touch environments, and knows how to lead with both professionalism and warmth.

Key Responsibilities

• Lead and inspire the front-of-house service team with energy and clarity
• Maintain the highest standards of hospitality, service, and floor operations
• Oversee daily dining room service, including opening and closing procedures
• Manage guest relations, especially with VIP clientele, ensuring personalized and memorable experiences
• Collaborate closely with the senior leadership, bar, kitchen, and reservations teams
• Uphold cleanliness, organization, and operational excellence at all times
• Train and mentor new and existing staff in service standards and company culture

Qualifications

• 2+ years of experience in a management or supervisory role in upscale or fine dining preferred
• Excellent communication, interpersonal, and problem-solving skills
• Deep understanding of steps of service, wine, and food knowledge
• Ability to remain calm under pressure and maintain composure during peak service hours
• Experience with reservation systems (SevenRooms, Resy, OpenTable) preferred
• A natural leader with a hands-on, team-first approach
• Flexible schedule including nights, weekends, and holidays preferred. This is a seasonal position.

What We Offer:
At Altamarea Group, we are committed to creating a supportive and professionally rewarding work environment for all of our team members. We offer competitive benefits to all eligible employees.

If you are passionate about cooking and excited to take the next step in your hospitality career, apply now and submit your resume!

Altamarea Group is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.