Director, Inside Sales
Full-time
Winebow Winebow
Job Description:
This position can be based in either Schiller Park, IL, Pompano Beach, FL or Glen Allen, VA.
Essential Functions: • Lead, mentor, and manage a team of inside sales representatives to meet or exceed sales goals• Develop and execute sales strategies to drive pipeline growth and revenue
• Create team performance KPIs, metrics, and reporting tools to monitor team performance; provide regular feedback and coaching
• Establish and maintain sales processes, scripts, and best practices to improve efficiency and conversion rates
• Collaborate with field sales and portfolio teams to align on campaigns and customer outreach strategies
• Conduct regular pipeline reviews and forecast sales performance accurately
• Recruit, train, and onboard new sales team members
• Identify opportunities for process improvement and implement solutions to enhance productivity
• Ensure excellent customer experience through effective communication and problem resolution
• Stay informed on industry trends, market conditions, and competitor activity
• Represent the company with professionalism and enthusiasm in all customer interactions.
• Meets agreed upon goals and objectives effectively and in a timely manner.
• Arrives at work, appointments, meetings, and all work-related functions on time and as scheduled. Other Functions: • Follows all safety policies and procedures; communicate hazards and/or suggest improvements to Manager
• Other duties as assigned Working Conditions: • Normal office environment Equipment/Machinery Used: • Telephone, copier, computer (or tablet), fax machine, calculator. Physical Requirements: • Sitting, standing, manual dexterity, reaching, visual acuity Minimum Requirements: • Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
• 3-7 years of inside sales experience, with at least 2 years in a leadership role; wine industry experience preferred
• Proven track record of meeting or exceeding sales targets
• Strong leadership, coaching, and team development skills
• Experience in managing remote teams strongly preferred
• Experience with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools
• Excellent communication, negotiation, and interpersonal skills
• Ability to analyze data and make strategic decisions
• Highly organized with strong time management skills
• Hybrid Work Schedule: Required in-office Tuesday-Thursday, with additional in-office attendance required as needed for special meetings or business needs on non-designated in-office days.
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