Spa Concierge

Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee. The Woodhouse Day Spa is seeking Full-Time and Part-Time Spa Concierge team members to join our award-winning spa. $1,000 Sign-On Bonus for team members working 36+ hours per week Schedule Requirements: Thursday, Saturday, and Sunday This position requires travel to both our Hoboken and Montclair locations At The Woodhouse, we believe our team members are the heart of every guest experience. We provide a supportive, professional environment where you can grow your career while helping create memorable moments for every guest who walks through our doors. As a Spa Concierge, you will serve as the first and last impression of our spa, ensuring every guest receives warm, personalized service and an exceptional luxury experience. What You'll Do Welcome guests with professionalism, warmth, and genuine hospitality Provide personalized attention from arrival through departure Educate guests about The Woodhouse experience, amenities, services, and spa offerings Guide guests through the spa and ensure a seamless and relaxing visit Answer incoming calls, schedule appointments, and assist with guest inquiries Maintain a clean, organized, and inviting spa environment Anticipate guest needs and create memorable experiences through thoughtful attention to detail Support daily spa operations and assist leadership in ensuring smooth business flow Serve as a brand ambassador by upholding The Woodhouse standards of excellence What We're Looking For Passion for delivering outstanding customer service Positive, professional, and team-oriented attitude Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Previous hospitality, spa, salon, retail, or customer service experience preferred Flexible availability, including evenings, weekends, and holidays as needed Woodhouse Perks & Benefits Competitive hourly pay Performance-based incentives Paid vacation for eligible full-time team members Employee discounts on services and retail products Comprehensive paid training through "The Woodhouse Way" Career growth and advancement opportunities Work in a beautiful, state-of-the-art luxury spa environment Supportive team culture focused on excellence and guest satisfaction At The Woodhouse Day Spa, we are committed to creating a welcoming environment for both our guests and our team members. We celebrate professionalism, passion, and a dedication to exceptional service. The Woodhouse Day Spa is an Equal Opportunity Employer and maintains a drug-free and smoke-free workplace. Compensation: $15.92 per hour