Medical Receptionist

Job Description

Job Description

The Medical Receptionist serves as the first point of contact for patients and visitors at a healthcare facility, ensuring a welcoming and efficient experience. This role involves managing appointment scheduling, patient check-ins, and handling communications with professionalism and confidentiality.

Responsibilities

• Greet patients and visitors promptly and courteously
• Schedule and confirm patient appointments
• Manage patient check-in and check-out processes
• Maintain accurate and up-to-date patient records
• Answer and direct phone calls and emails efficiently
• Coordinate with medical staff to ensure smooth patient flow
• Handle billing and insurance documentation support
• Ensure compliance with healthcare privacy regulations