Junior Program Analyst

Junior Program Analyst Location: preference to Oklahoma City, OK candidates – Remote Capable Position Summary: Changeis, Inc. is seeking a detail-oriented and adaptableJunior Program Analystto support our software development and operational delivery teams. This dual-function role is split evenly (50/50) between program financial tracking/inventory administration and Jira/Atlassian environment support. The ideal candidate brings strong organization, entry-level familiarity with financial tracking, and a passion for technology systems administration. Responsibilities: 1. Program Financial & Logistics Support (50%) Purchase Requisitions (PRs):Assist with drafting, submitting, and tracking purchase requisitions through approval workflows. Financial Reconciliation:Reconcile monthly program expenditures against baseline budgets, verifying invoices, expense logs, and vendor charges. Inventory Tracking:Maintain hardware, software license, and equipment inventory records, ensuring accurate lifecycle tracking and asset allocation. Reporting:Prepare routine financial tracking sheets and monthly expenditure summaries for project leadership. 2. Atlassian Suite & Help Desk Administration (50%) Jira & Confluence Support:Assist with user onboarding/offboarding, permission updates, space maintenance, and board configurations across company Jira and Confluence instances. Tier 1/2 Help Desk Support:Serve as the first line of support for team members experiencing issues with Atlassian workflows, ticket routing, field configurations, or account access. System Hygiene & Documentation:Perform periodic backlog cleanup, remove duplicate tickets, and maintain standard operating procedures (SOPs) for internal tooling. Process Automation:Assist senior analysts in building standard Jira workflows, automated rules, and dashboard gadgets. Requirements: Bachelor’s degree in Business Administration, Information Technology, Computer Science, Systems Engineering, or equivalent practical experience. Proficiency with Microsoft Excel / Google Sheets (VLOOKUPs, pivot tables, basic formulas) for financial and inventory reconciliation. Hands-on familiarity with Jira, Confluence, or similar ticketing/Agile project management platforms. Strong technical troubleshooting and user customer service skills. High attention to detail and ability to handle multi-disciplinary priorities. Excellent written, verbal, and diagrammatic communication skills. Demonstrated ability to interface effectively and collaborate with clients, peers, and management to develop solutions and ensure stakeholder buy-in. #J-18808-Ljbffr