Help Desk Manager
Busch's
Busch’s Inc. is seeking a qualified IT Help Desk Lead to oversee daily help desk operations and manage staff schedules in a busy retail environment in Michigan. This role focuses on incident logging, prioritization, and ensuring SLA compliance while coaching team members and coordinating with other IT teams. The ideal candidate brings 3–5 years of leadership in a helpdesk or ticketing setting, a Bachelor’s in Computer Science or related field, and a collaborative, enthusiastic work style to #J-18808-Ljbffr
Vacancy posted 3 days ago
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