DSP and Office

Job Description

Job Description

We are looking for a bilingual English/Spanish candidate to join our team as a Direct Support team member with office support responsibilities. This contract-to-permanent opportunity is ideal for someone who is compassionate, organized, and comfortable balancing client-facing service with administrative tasks. In this field-based position, you will help individuals work toward personal goals related to daily living, community participation, and independence while also supporting documentation and office coordination needs.

Responsibilities:
• Deliver one-on-one support based on each client’s service objectives and evolving needs.
• Guide clients in building practical skills such as job readiness, household management, money handling, and effective communication.
• Encourage consistent routines and positive habits that strengthen independence and personal stability.
• Drive clients to appointments, community programs, and other approved destinations using a reliable personal vehicle.
• Protect and promote each client’s safety, dignity, rights, and overall well-being during daily interactions.
• Record service activities and client progress accurately, ensuring documentation is completed within required timeframes.
• Prepare and maintain required reports, case records, and other program-related paperwork in compliance with established standards.
• Work closely with families, employers, and care team members to support coordinated service delivery.
• Participate in staff meetings, training sessions, and supervisory check-ins as scheduled.
• Assist with front office and administrative duties such as answering inbound calls, data entry, and general reception support as needed.• Fluency in both English and Spanish is required.
• High school diploma or equivalent is required; an associate’s or bachelor’s degree in a related field is preferred.
• Previous experience supporting individuals with developmental disabilities is preferred.
• Valid driver’s license, dependable personal vehicle, and current auto insurance are required.
• Ability to work independently, stay organized, and manage time effectively in a field-based environment.
• Strong written documentation, interpersonal communication, and relationship-building skills are essential.
• Comfort using mobile devices, Microsoft Office, and basic administrative systems is required.
• Clearance to work and valid CPR/First Aid certification are required.