Retail Sales Associate (Chicago, IL)

Sales Associates provide exceptional customer service with our customers’ needs in mind. You’ll help customers find products, provide solutions, and handle returns or online pickups. You’ll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Help both your customers and your store win. Multitask on cashier, sales, and merchandising responsibilities Respond quickly and resourcefully to customer requests and concerns Create a positive, inviting environment for customers Understand and use basic selling skills to engage and present solutions Handle returns and online pick-ups Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned) Essential skills and experience: Able to work a flexible schedule based on the store’s needs Must be able to and want to engage with customers and understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously Preferred but not required: customer service or cashier experience in a retail environment Staples does not sponsor applicants for work visas for this position. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. For individuals with disabilities that need additional assistance at any point in the process, please call View phone number on click.appcast.io for more information. #J-18808-Ljbffr Staples