Retail Store Associate, Savage X Fenty (Orland Square Mall - Chicago, IL)

Job Description Savage X Fenty is currently looking for a driven and passionate Retail Store Associate at the Orland Square Mall in Chicago, IL. How Do You Fit In? As a Retail Store Associate you are tasked with delivering a best‑in‑class service experience in our first in‑person locations. You will make a direct impact in creating a fearless, confident and inclusive environment for our Savage X Fenty customers. You are passionate about forming genuine connections and engaging with diverse customers and teammates. You will be integral to building a forward‑thinking, innovative retail experience for both the store team and Savage X Fenty customers. Responsibilities Elevate the service experience by embodying our values and brand ethos to create a welcoming culture for diverse customers. Actively engage guests and VIP members by providing an experience centered around body positivity, product knowledge, and authenticity. Stay well informed on the XTRA VIP Membership model, promotions and benefits. Collaborate with Store Leaders and the Sales Team to achieve store performance targets. Maintain Visual Merchandising standards to support a streamlined customer journey. Provide feedback to the store leadership team to continuously improve the customer and team experience. Support inventory controls by accurately receiving/transferring product, joining inventory counts, and maintaining an organized back‑of‑house. Strive for excellence by improving day‑to‑day customer service, visual merchandising, and operational standards. Meet and exceed individual performance goals. Required Skills 1–2 years of customer‑facing experience, preferably in lingerie and intimates. Approach ambiguity and challenges with positivity and a growth mindset. Excellent interpersonal communication skills. Tech‑savvy or comfort with technology. Flexible schedule; willingness to work evenings, weekends, and holidays as needed. Self‑directed and highly motivated to take ownership of tasks to ensure solutions. Ability to work in a team‑selling environment. This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours; may occasionally involve stooping, kneeling, crouching, and climbing ladders. Applicants must be 18 years of age or older. Equal Opportunity Statement Savage X Inc. is an equal‑opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Savage X Inc., we champion a vibrant workplace culture that thrives on diversity and inclusion, and we do not tolerate discrimination or harassment. #J-18808-Ljbffr Savage X Fenty