Administrative Coordinator I ( Beckman )

Administrative Coordinator I

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Coordinator I who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Beckman Center for Mental Health, 1547 Parkway Greenwood, SC 29646, based in the administrative office.

The Administrative Coordinator I will serve as an office manager for the Greenwood Clinic Support staff functions and act as a liaison and consultant to support staff in all other Beckman Clinic locations. Provide administrative oversight to support staff in satellite clinic locations.

Responsibilities for the Administrative Coordinator I:

• Serve as office manager for the support staff functions for the center. Provide administrative oversight to support staff in satellite clinic locations. Serve as supervisor for lead support staff.
• Ensure all locations follow access to care protocols to include completion of C-20's, as appropriate, and management of a will-call list. Ensure appropriate schedule management and ensure that support staff review appointment reminder portal daily to ensure patients receive reminder and reschedule patients who have requested it. Ensure back-filling of schedules when there are cancellations.
• Provide onboarding training of new staff with administrative functions and ongoing training for all administrative staff. This includes providing regularly scheduled staff meetings for support staff and participating in team meetings.
• Provide oversight to accurate data collection and data entry related to clinical services, documentation, financial and third-party billing information and other records on all new intakes and existing patient records. Ensure accurately and timely processing of the above referenced data in compliance with SCOMH and Beckman Center policies and procedures as well as Quality Assurance and Corporate Compliance standards. Ensure that all patients complete registration/intake per OMH policy and Quality standards.
• Comply with Division of Financial Services policies and procedures. Assist with the annual internal self-audit, financial audits, and auditing of medical records release procedures.
• Ensure that patients receiving a self-pay reduction have submitted appropriate documentation. Will complete yearly financial updates on each client in accordance with SCOMH DOFS policy and procedures. Provide oversight to medical records requests. Ensure adherence to the SCDMH Privacy Practices Directive.
• Will adhere to policies and procedures according to corporate compliance, fire and safety, and CARF. Demonstrate cultural competency.

Minimum and Additional Requirements

• A high school diploma and relevant experience in business management, public administration, or administrative services or a bachelor's degree may be substituted for the required work experience.

Preferred Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post hire, employees must:

• Implement knowledge, discretion, and judgement in application of agency policies, procedures, rules, regulations for program services.
• Utilize knowledge of public and business administration.
• Use considerable knowledge of accounting principles / practices.
• Be able to plan, organize, delegate, and supervise direct reports.
• Evaluate the effectiveness of previously implemented administrative procedures.
• Understand and carry out complex oral and written instructions.
• Communicate effectively.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices:
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.