Joint Regional Security Stack (JRSS) NOC Technician

Joint Regional Security Stack (JRSS) NOC Technician 30+ days ago Requisition ID: 1018 Salary Range: $52,000.00 To $56,000.00 Annually Joint Regional Security Stack (JRSS) NOC Technician, Job no. R-00168359 Category: Network Administration and Ops Schedule (FT/PT): Full Time Travel Required: No Shift: Rotating 24/7 Potential for Telework: No Required: Active Secret Security Clearance DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) at start date Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC). We are seeking a Joint Regional Security Stack (JRSS) NOC Technician to support the Digital Modernization Sector and Global Solutions Management Operations II (GSMO-II) program. Primary Responsibilities Responsible for performing, training team, and developing processes for the following duties: Execute network operations to include configuration and analysis of customer traffic across the MPLS and JRSS infrastructure Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions Work directly with supported customers and engineers across other NOCs to ensure maximum network availability to minimize or eliminate mission and operational impact Proactively monitor network alarms across platform specific network management tools Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident Assess, identify and recommend resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management Basic Qualifications Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date Ability to work in a 24/7 operation High school and 2-4 years of experience Must have an active DoD Secret security clearance Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS General understanding of network topologies Additional Desired Qualifications Tech control facility or cyber transport experience Circuit actions and vendor experience Telco NOC, inside or outside plant experience Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management Additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4 #J-18808-Ljbffr