Aquatics Manager

Job DescriptionJob DescriptionA position at British Swim School is more than just a job. It is an opportunity to develop leadership skills, grow professionally, and make a lasting impact in your community by helping ensure the "Survival of the Littlest." As an Aquatics Manager, you will play a vital role in creating a safe, fun, and supportive environment where children and families gain lifesaving water safety skills and confidence around water. Compensation & Benefits Competitive pay based on experience: $21 - $23 per hour.Paid Manager Training at a British Swim School training facility, setting you up for success from day one.British Swim School apparel provided, including branded uniforms and gear.Birthday off with pay because we believe celebrating our team matters.Performance-based bonus opportunities for achieving operational and business goals.The Position The Aquatics Manager oversees the daily operations of our swim program, ensuring a safe, consistent, and exceptional experience for swimmers, families, and team members. This role combines leadership, onsite customer service, team development, and operational excellence to help deliver the outstanding experience families expect from British Swim School. Your Responsibilities Recruit, train, coach, and develop a team of exceptional swim instructorsCreate and manage employee and lesson schedules to ensure operational excellenceProvide outstanding customer service onsite.Assist with Swim lessons as needed.Resolve escalated customer concerns with professionalism and careMonitor program quality and maintain British Swim School standardsSupport business growth through member retention and exceptional customer experiencesMinimum Qualifications High school diploma or equivalentOne or more years of customer service experienceStrong communication, organizational, and problem-solving skillsAbility to lead with professionalism, integrity, positivity, and accountabilityAbility to work independently while managing multiple prioritiesPreferred Qualifications Experience in aquatics, swim instruction, fitness, recreation, or team management preferredSpecialized aquatics certification is desirable but not requiredLifeguard, CPR, and First Aid certifications are a plus and may be obtained during trainingOne or More Years of Management Experience is preferred.Compensation $21 - $23 per hourUp to 20 hours per week Join British Swim School and become part of a team dedicated to teaching lifesaving skills, building confidence, and making a positive difference for families in our community every day. If you're passionate about leadership, helping others, and making an impact, we'd love to hear from you.