Tower Manager

Job Title: Tower Manager 

Job Location: Des Plaines-USA-60016 

Work Location Type: On-Site 

Salary Range: $75,615.05 - 94,518.82

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

Take Flight in Your Career with SkyChefs – A Global Leader in Airline Catering

Are you an experienced leader with a background in airline or airport operations? Do you thrive in fast-paced environments where real-time communication and coordination make all the difference? SkyChefs is seeking a Tower Manager to oversee tower coordination and airside logistics for our airline partners at our high-performing Chicago O’Hare facility.

Why Join SkyChefs?

At SkyChefs, we’re not just a team—we’re a family. When you join us, you’ll enjoy:

• Career Growth : We invest in your professional development and offer clear pathways for advancement.
• Comprehensive Benefits : From medical, dental, and vision coverage to tuition reimbursement, we’ve got you covered.
• Exciting Perks : Free meals, free parking, and the opportunity to be part of an industry leader that’s setting new standards in airline hospitality.
• A Winning Culture : Collaborate with top-tier professionals and be part of a company that values innovation, teamwork, and excellence.

Main Accountabilities

• Act as the primary liaison between SkyChefs and airline tower teams to ensure seamless flight coordination and catering delivery.
• Lead day-to-day ground operations, including ramp safety, vehicle dispatching, and time-critical loading/unloading near aircraft.
• Manage and develop a team of drivers, dispatchers, and logistics personnel with a focus on accountability, real-time decision-making, and performance.
• Monitor on-time performance (OTP) and proactively solve any issues in flight catering coordination, scheduling, or delivery.
• Enforce strict compliance with airport safety, FAA, TSA, DOT, FDA, USDA, and HACCP regulations.
• Collaborate with airline tower control, flight operations, and internal production teams to maintain tight delivery windows in a dynamic airside environment.
• Oversee equipment availability, fleet readiness, and scheduling for airside vehicle routing.
• Lead daily briefings with key stakeholders and represent the transportation function during airline audits or operational reviews.

Knowledge, Skills and Experience

• 3–5 years of leadership experience in airline operations, airport logistics, or transportation dispatch.
• Direct experience collaborating with airline control towers, flight schedules, and airside service delivery.
• Strong leadership presence—able to communicate clearly, assertively, and respectfully with union and non-union teams.
• Familiarity with airport ramp procedures, tarmac operations, and ground equipment management.
• Proficiency in routing or fleet software (e.g., VPS, Telematics, TMS).
• Knowledge of compliance standards including FDA, DOT, FAA, HACCP, OSHA, and TSA.
• Bachelor’s degree preferred or equivalent operations/military/aviation leadership experience.

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.