Senior Employee Relations Specialist

• Champions and models the culture, values, and mission of Sun Communities by fostering a safe, inclusive, positive, and productive work environment (Essential)
• Serves as a recognized subject matter expert and strategic advisor to team members and leaders on complex employee relations matters, workplace concerns, and policy interpretation (Essential)
• Maintains accurate, thorough, and timely documentation of employee relations matters, investigations, corrective actions, and performance trends within the team relations case management system (Essential)
• Strategically coaches and develops leaders on effective people management practices, including performance management, conflict resolution, communication, and team member engagement (Essential)
• Serves as the senior escalation point for complex and high-risk investigations into allegations of discrimination, harassment, retaliation, misconduct, and other workplace concerns (Essential)
• Develops investigation frameworks, templates, and resources that strengthen the broader Team Relations team's capabilities (Essential)
• Actively mentors and develops the Team Relations Specialist (TRS) team on employee relations best practices, policy application, and risk mitigation strategies; leads by example to elevate the team's capabilities, confidence, and professional growth (Essential)
• Identifies areas of opportunity within the Team Relations function, taking initiative to develop and implement solutions with the intensity and urgency needed to drive meaningful results (Essential)
• Administers exit interviews, analyzes feedback, and identifies recurring themes and retention risks; goes beyond reporting to proactively recommend retention strategies and initiatives
• Acts as a lead on the development, review, and maintenance of job descriptions to ensure alignment with business needs, organizational structure, and compliance requirements
• Designs and implements special projects, process improvement initiatives, and other HR-related activities that support organizational goals and strategic priorities
• Aids in the management of Sun's J1 Visa program, ensuring compliant and successful execution in partnership with relevant stakeholders and in accordance with all applicable regulations
• Creates and maintains resources, tools, job aids, and training materials that support the success of the broader Team Relations team and leaders throughout the organization
• Identifies areas of opportunity within the Team Relations function, taking initiative to develop and implement solutions with the intensity and urgency needed to drive meaningful results
• Performs other duties and projects as assigned

• Bachelor's Degree in Human Resources, Business or related field (Required)
• Master's Degree in Human Resources, Business or related field (Preferred)
• 6 years in of progressive, hands-on Human Resources experience with a direct focus on employee relations (Required)
• 6 years in experience conducting workplace investigations, including alleged harassment & discrimination (Required)
• 6 years in experience interpreting and advising leaders on federal, state, and local employment law (Required)
• 6 years in guiding & interpreting application of HR policies, procedures, & compliance requirements (Required)
• 6 years in experience leading managers and team members through comprehensive performance management processes (Required)
• 6 years in experience interpreting and applying FLSA, Title VII, ADA, ADEA, FMLA, NLRA, and related statutes (Required)
• Must have a valid driver's license
• Demonstrated expertise in conducting end-to-end workplace investigations with sound judgment, objectivity, and legally defensible documentation practices
• In-depth understanding of employee relations compliance, including disciplinary procedure integrity, progressive discipline application, and retaliation-prevention protocols
• Comprehensive understanding of FLSA requirements including exempt/non-exempt classification analysis, minimum wage, overtime, and recordkeeping obligations
• Excellent verbal and written communication skills, including the ability to prepare clear, concise investigation reports and legally sound documentation
• Strong organizational skills with demonstrated ability to manage multiple complex investigations and employee relations matters simultaneously
• Excellent presentation skills with proven ability to interact with and influence all levels of the organization
• Strong interpersonal, investigative, and mediation skills with demonstrated ability to navigate sensitive and high-stakes situations with professionalism
• Ability to maintain strict confidentiality in all matters related to employee relations, investigations, and personnel actions
• Demonstrated ability to effectively mentor Team Relations professionals while fostering growth, collaboration, and a culture of continuous development
• Advanced computer proficiency including the ability to use Microsoft applications, HRIS platforms, case management systems, email, and internet
• Ability to travel for on-site visits and leadership conferences.
• Demonstrated experience connecting people management objectives to business outcomes and organizational priorities
• Demonstrated ability to guide sound employment decisions through strong understanding of the interconnectedness of internal policies and related external regulations
• Required Certifications/Licensures:(Professional in Human Resources (PHR))
• Preferred Certifications/Licensures:(Senior Professional in Human Resources (SPHR))

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life, Accidental Death & Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

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