Client Services Representative / Mailroom / Shipping Coordinator
$24 - $25.8 per hourExpress Employment Professionals
Job Description
Job Description
Located in San Jose, CA
Salary: $24.00 - $25.80 per hour Job Title: Client Services Representative / Mailroom & Shipping Coordinator - San Jose, CALocation: San Jose, CA
Schedule: Full-Time, Business Hours
Position Type: Contract-to-Hire
Pay: $24.00 - $25.80 per hour About the Opportunity
A leading workplace services organization is seeking a Client Services Representative to support daily mailroom, shipping, receiving, and customer service operations at a professional business environment in San Jose. This customer-facing role is ideal for individuals who enjoy providing exceptional service, staying organized in a fast-paced setting, and supporting multiple operational functions. The successful candidate will play a key role in mail distribution, shipping and receiving activities, inventory support, and workplace logistics while ensuring a high level of customer satisfaction. Duties
- Provide exceptional customer service and respond promptly to employee and client requests.
- Receive, sort, distribute, track, and process incoming and outgoing mail, courier packages, and accountable deliveries.
- Coordinate shipping and receiving activities, including verifying deliveries and maintaining accurate records.
- Pack, label, and prepare parcels for shipment while minimizing transportation damage.
- Track package status and provide shipment updates to internal customers.
- Maintain organized mailroom, warehouse, and inventory areas.
- Assist with cross-functional operational support and provide coverage for additional site services as needed.
- Report customer concerns, operational issues, and service disruptions to management in a timely manner.
- High school diploma, GED, or equivalent experience.
- Previous customer service, mailroom, shipping/receiving, warehouse, or administrative support experience preferred.
- Strong communication and interpersonal skills.
- Basic computer proficiency, including email and data entry.
- Ability to multitask, prioritize work, and meet deadlines with minimal supervision.
- Ability to lift and move items weighing up to 30 pounds.
- Ability to stand, walk, bend, reach, and perform physical tasks throughout the workday.
- Must be authorized to work in the U.S.
Vacancy posted 2 days ago
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