Front Office

Benefits:

401(k)

Health insurance

Paid time off

About the Role:

Neurosurgical Associates in Valencia, CA is looking for a motivated and personable Front Office team member to be the welcoming face of our practice. This is a fantastic opportunity to join a specialized medical team where your organizational skills and patient-first attitude truly make a difference every day.

Responsibilities:

Greet and check in patients in a professional and compassionate manner

Schedule, confirm, and manage patient appointments using practice management software

Answer and route incoming phone calls, take messages, and respond to patient inquiries

Verify patient insurance eligibility and collect co-pays at time of service

Maintain accurate and up-to-date patient records and demographic information

Coordinate referrals and authorizations with insurance providers

Ensure the front office and waiting area remain organized and welcoming

Requirements:

Prior front office or medical receptionist experience preferred

Familiarity with medical terminology, EMR/EHR systems, and insurance verification

Strong communication and interpersonal skills with a patient-centered approach

Highly organized with the ability to multitask in a fast-paced clinical environment

Proficient in Microsoft Office and general computer skills

Professional, reliable, and a strong team player

About Us:

Neurosurgical Associates is a trusted specialty practice serving the Valencia, CA community with expert neurological and neurosurgical care. Our patients rely on us for compassionate, high-quality treatment, and our staff takes pride in delivering an exceptional experience from the first point of contact. We foster a collaborative and supportive work environment where every team member plays a vital role in patient outcomes.