Education Operations Associate

Job Description
Scope:

500 Global is seeking an Education Operations Associate to support our VC training programs around the world, with a specific focus on programs in the Bay Area. This is a highly organized, relationship-driven role for someone passionate about venture capital and global startup ecosystems. The associate will be the face of 500 Global's Education Team to applicants, participants, and key stakeholders, supporting the full lifecycle of in-person and online programs across planning, execution, and communications.

Essential Functions:

• Support end-to-end execution of assigned programs, from marketing and outreach through venue setup and stakeholder coordination.
• Build and manage relationships with prospective participants, providing outstanding customer service and converting inquiries into enrollments.
• Recruit, vet, and process applicants through application review, interviews, and reference checks.
• Engage and follow up with program alumni; nurture the alumni community through messaging, events, and resource sharing.
• Provide logistical support for all programs from planning and budgeting through execution, both online and in-person.
• Track and report weekly on the status of upcoming programs.
• Design, implement, and analyze pre- and post-program surveys.
• Assist in proposal development for new projects, as needed.
• Perform additional tasks as required.

Requirements

Minimum Qualifications:

• Bachelor's degree required.
• Fluency in English (written and verbal) required.
• Experience in operations, event management, program coordination, or a related field.
• Experience managing complex projects with multiple stakeholders.
• Strong written communication and interpersonal skills.
• Highly organized, self-motivated, and able to work independently in a remote environment.
• Experience or familiarity with venture capital and the startup ecosystem.
• Cross-cultural communication skills; comfortable working with participants and teammates from around the world.
• Ability and willingness to travel to other geographies as required.

Preferred Qualifications:

• Experience in sales or business development.
• Experience organizing international conferences, startup bootcamps, or other high-quality events.
• Strong analytical and research skills; ability to identify trends in data and propose solutions to complex problems.
• Experience building online and in-person communities.
• Tech-savvy: able to build efficient workflows using modern tools and AI; comfortable designing automations and processes that reduce manual work.
• Comfortable working with and hosting high-profile individuals and organizations.

Work Environment & Physical Requirements:

This is a remote-based role operating in a US time zone. The position requires the ability to work at a computer for extended periods and to travel domestically and internationally for program events. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Benefits

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws.Exact compensation may vary based on skills, experience, and location.

New York: $65,000 - $75,000 annually

Equal Employment Opportunity:

500 Global is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable federal, state, or local law.