Sales Operations Manager

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are seeking an experienced Sales Operations Manager to partner with our AMER Sales team across all segments, focusing on Forecasting and Insights. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self‑service and assisted sales motions. This is a full‑time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma Serve as the global forecast owner to drive a data‑driven forecasting methodology aligned to best practices and evolving market needs Manage regional operating activities to deliver accurate, actionable insights for Sales and Finance leadership Support Sales Leadership in forecasting meetings by presenting trends, risks, and opportunities to drive better business decisions Lead Regional MBR/QBR reviews by analyzing sales funnel trends, KPIs, and driving follow‑up actions to improve outcomes Develop and maintain performance dashboards and reports, leveraging AI/ML insights where applicable, to accelerate information to action across the region Maintain data cleanliness and accuracy by working with sales systems, providing training, and supporting operational reporting needs We’d love to hear from you if you have Minimum of 5 years of sales operations experience, preferably in a fast‑growing environment, with a strong understanding of SaaS operations, best practices, and industry standards Strong analytical and technical skills, with proven expertise in Salesforce, SQL, and BI tools (specifically Sigma) Proficient in building high‑quality spreadsheets, models, and executive presentations Collaborative working style, with experience partnering across teams of varied sizes to achieve shared goals Excellent communication skills, with the ability to translate analysis into clear, actionable insights and deliver succinct presentations to senior leadership While not required, it’s an added plus if you also have Proficient in utilizing AI tools to generate Sales Insights and experience with Claude Code Pay Transparency Disclosure Annual Base Salary Range: $140,000 - $296,000 USD If based in Figma’s SanFrancisco or NewYork hub offices, this role has the annual base salary range stated above. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity, a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work‑from‑home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non‑sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal‑opportunity workplace – we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to View email address on click.appcast.io. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in‑person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma’s Candidate Privacy Notice. #J-18808-Ljbffr