Student Experience & Orientation Specialist
$50.2k - $53kFlorida Polytechnic University
Make a difference at one of Florida's premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed. Florida Poly offers a small campus academic environment where students form connections with their faculty and peers as they pursue high-value degrees in engineering and applied sciences.
The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly's deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students. Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.
JOB TITLE
Student Experience & Orientation SpecialistJOB DESCRIPTION SUMMARY
The Student Experience & Orientation Program Specialist works to strategically implement programming that supports student outcomes, student experience, and academic rigor. The Student Experience Program Specialist manages a group of student employees and volunteers.JOB DESCRIPTION
Responsibilities:
- Coordinates facility reservations, technology needs, and staffing schedules in collaboration with campus partners for New Student Orientation.
- Oversees the logistics of all orientation sessions, ensuring alignment with established learning outcomes and operational plans; serves as an on-site resource
- Supports the recruitment, selection, and onboarding of orientation leaders.
- Supervise the Orientation Leaders, providing active mentorship, performance evaluation, and timely intervention regarding behavioral or academic concerns.
- Designs and implements a structured training curriculum for Orientation Leaders.
- Plans and delivers student life programming that promotes student engagement and success, supporting the full student experience from admission through graduation.
- Maintains an accurate and comprehensive calendar of student life events, programs, and meetings to support effective planning, communication, and resource allocation.
- Lead the promotion of events or programs through the use of social media platforms or other media and communications.
- Collect data through a variety of means, e.g., interviews, questionnaires, to provide feedback for management in assessing the effectiveness of student leadership activities.
- Cultivates and sustains collaborative relationships with Admissions, Academic Affairs, Student Engagement, administrators, faculty, staff, students, and community stakeholders to advance divisional and institutional priorities.
Minimum Qualifications:
- A bachelor's degree in higher education from an accredited institution of higher education or a related field.
- One year of related professional work experience.
- Experience managing complex and detailed projects/tasks.
-
In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.
Must be able to lift 50 lbs.
In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.
Knowledge, Skills, Abilities KSAs:
- Excellent human relations and communications skills.
- Excellent interpersonal and communication skills, both oral and written.
- Strong commitment to excellence in education and services.
- Ability to handle multiple competing priorities, to set and meet deadlines.
- Proven ability to organize and host events
- Skills in effective and persuasive interpersonal communication skills to gather information, resolve problems, and assess situations.
- Ability to coordinate major projects.
- Preferred knowledge of issues, trends, policies, and best practices that are relevant to student affairs.
- Preferred Knowledge of the greater Lakeland area.
Required Licenses, Certifications, and/or other specific requirements of law:
- Must possess a valid driver's license.
- This position requires a criminal background check, which may include a Level II screening as required by Florida Statute *435.04.
- This position is subject to federal and state privacy regulations.
Normal Work Schedule:
This position is salary exempt. The normal work schedule is Monday-Friday, 8:00 a.m.- 5:00 p.m.; however, occasional weekends and evenings may be required.
Target Hiring Salary: $50,200-53,000, commensurate with experience.
Application Deadline Date: The position may be open for 14 days with a minimum of 7 days; however, the review of applications will commence immediately.
Application Process:
In addition to completing the online application, all applicants are required to upload the following as attachments to the application (preferably in PDF format):
- Cover Letter
- Resume
- Three (3) Professional References
If any of these three items are missing, you will not be considered for the position. References will not be contacted unless you are selected as a finalist for the position.
DIVERSITY STATEMENT:
Florida Polytechnic University is an equal opportunity/equal access institution. It is the policy of the Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the University) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status or genetic information.
Employment is contingent upon eligibility to work in the US. An appointment is not final until proof is provided.
FLORIDA POLY BENEFITS INFORMATION
Florida Poly qualified employees have the opportunity to take advantage of a variety of health benefits (through the State of Florida) to help meet their specific needs, as well as the needs of their family. This comprehensive coverage includes flexible spending accounts, medical and life insurance, and worker's compensation.
Health benefits are administered through People First , on behalf of the State of Florida, as pre-tax insurance plans. People First handles all new hire enrollments, coverage changes, premium administration, and dependent eligibility. Their Service Center is staffed Monday through Friday, from 8 a.m.-6 p.m. EST, at View phone number on click.appcast.io.
RETIREMENT
Florida Poly offers great options for retirement. From the required selection of a state plan to additional voluntary retirement plans, our employees have many opportunities to save and prepare for their future.Click Here for more information.
OTHER BENEFITS
Discounts & Perks
Annual Leave
To help promote work-life balance, Florida Poly provides a generous leave program, which includes paid time off and paid holidays. Qualified employees may accrue 22 days of annual leave. In addition, the University observes the holidays listed in our University Holidays policy FPU-1.008.
Sick Leave
Qualified employees may also accrue 12 days of annual sick leave and participate in our Sick Pool Program.
Employee Assistant Program (EAP)
EXPLORE LAKELAND FLORIDA
Conveniently located along I-4 between Tampa and Orlando, Lakeland is home to Florida Polytechnic University and many other businesses and attractions. Click here to explore Lakeland, Florida.
SPECIAL INSTRUCTIONS REGARDING ATTACHMENTS:
Required attachments are listed on each posting. Please be sure to attach all required documents in the Resume/CV field before continuing through the application. Once your application has been submitted, no changes may be made and additional attachments will not be considered.
An unofficial copy of the degree/transcript is acceptable during the application process. For positions requiring a degree, the official transcripts are required upon hire.
Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline.
All document(s) must be received on or before the closing date of the job announcements.
This position requires a background check, which may include a level II screening as required by the Florida Statute*435.04.
Required
Preferred
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