PRODUCTION MANAGER

Job Description Job Description Essential Job Functions:

Leads daily Service Department activities

Supervises shop personnel providing support with technical installations

Trains employees on new products and safety procedures

Monitors and reviews work schedules, technician productivity and labor control reports

Tracks monthly departmental results

Assures productivity standards are met

Provides "cradle to grave" customer service

May answer phones and provide assistance

Maintains a safe work area for customers and coworkers

Performs other miscellaneous duties as assigned

May cross train to perform other duties Essential Job Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Ability to handle multiple tasks

Ability to plan and prepare work schedules for optimum coverage

Ability to communicate in a professional and tactful manner

Ability to prioritize work assignments

Ability to provide accurate and helpful information to customer

Ability to analyze and write reports

Ability to handle problems and facilitate successful outcomes

Willingness to accept additional tasks, duties and/or direction from management

Some supervisory experience preferred

Basic math skills

Comprehensive knowledge of product installation activities

Working knowledge of the activities, methods, procedures and policies of a Service Department environment

General knowledge of products, installation schedules, product prices and current sale items

Forklift experience/certification preferred or ability to be certified required

Valid Drivers License Required

Must be willing and able to work every other Saturday

Education and/or Experience

Associates degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Must have experience with Recreational Vehicles.

Compensation

Compensation is based on experience and commensurate with Fortune 500 companies.

Salary plus Commission

Benefits

Benefits include medical and dental insurance, 401K retirement savings plan, vacation time, holidays, company paid continuing education and training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.