Intermediate Care Technician

Summary

The Intermediate Care Technician (ICT) Generalist is assigned to the VA Clinic Kalispell for the Montana VA Health Care System. This position serves as an advance technician for outpatient care settings such as; primary care, mental health, and specialty clinics. As an ICT Generalist the incumbent may serve in a medical center, community-based outpatient clinic (CBOC), mobile medical unit or may have virtual/remote assignments.

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Duties

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DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

Duties include but are not limited to the following tasks:

• Providing patient education within scope of care or while providing an intervention (i.e., post-procedural care, splints care and wound care).
• Assisting with behavioral/psychiatric situations in an outpatient setting. to include crisis intervention, management of aggressive or suicidal psychiatric patients, and one-to-one observations.
• Performs mental health screenings.
• Following facility, national, and local pharmacy guidelines for the administration and disposal of medications/Immunizations. IM, SC,Oral, Topical, Nebulized Medications.
• If trained, may assist with related technical health care procedures as deemed competent by supervising physician/training competency. Ensuring all instrumentation is set up properly for scheduled procedures (i.e., skin biopsies, pap smears, etc.).
• Completes patient screening assessments, obtains vital signs, obtains patient health history, chief complaints, medication history, and identification of health related conditions that may impact the patient's health. Completion of clinical reminders.
• Documenting actions, interventions, and procedures in patient medical records.
• Taking and recording vital signs. Intervenes based upon patient symptoms and established protocols/standards of care. Assesses patient status and keeps physician informed of any change or need for additional treatment.
• Performs ongoing patient care duties in the primary care setting. If trained, may complete procedures IE: Ear irrigations, 12 lead EKG, Bladder Scans, Catheterization, Wound Care.
• Perform patient care testing analysis on point of care instruments (Rapid Strep, Glucose, PT, Basic Urinalysis,Strep, Flu/RSV Panels, HCG etc.)
• Ensuring all instrumentation is set up properly for scheduled procedures (i.e., skin biopsies, pap smears, etc.).
• Performing phlebotomy to collect blood samples.
• Specimen collection and preparation ( example: collecting and labeling venous blood samples and mucous specimens), Appropriate processing oflab specimens.
• If trained, may administer Oxygen, basic BLS as deemed appropriate by supervising physician.

Work Schedule: Monday through Friday, 8 am to 4:30 pm.

Compressed/Flexible: Not Available

Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Intermediate Care Technician/ PD99968S

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• You are required to possess and maintain a valid state issued driver's license.
• 5 CFR 330.502 - 90 day restriction on movement after competitive appointment applies.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026.

You may qualify based on your experience and/or education as described below:

• ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.
• and
• INDIVIDUAL OCCUPATIONAL REQUIREMENT The 0640 series has an Individual Occupational Requirement as follows: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. You MUST possess at least one year of specialized experience that equipped you with the particular knowledge, skills and abilities to perform successfully the duties of Intermediate Care Technician position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-6 grade level in the Federal Service.
• In addition to meeting the English Language Proficiency and Individual Occupational Requirement, to qualify at the GS-7 level, applicants must meet at least one of the following requirements:
• GS 7-Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • • Experience ordering appropriate diagnostic studies;
    • Experience in obtaining and documenting patient vital signs;
    • Performing interventions based upon patient symptoms and established protocols/standards;
    • Assisting in behavioral/psychiatric situations;
    • Assisting licensed personnel with complex, specialized, and potentially-life threatening situations.
    • Experience collecting specimens.
• . OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully one (1) year of graduate education or internship directly related to the position at the next lower grade level. This education must have been obtained in an accredited college or university. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one (1) year of full-time study. If that number cannot be obtained from the school, 18 semester hours will be considered an academic year of graduate study. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. (COPY OF OFFICIAL OR UNOFFICIAL TRANSCRIPTS REQUIRED) .
• OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond Only education beyond a one-half year (e.g. 6 months; 9 semester hours) of graduate level education may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. .

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

• Incidental operator: An employee, other than one occupying a position officially classified as a motor vehicle operator, who is required to operate a Government-owned or -leased motor vehicle to properly carry out his or her assigned duties. As an incidental Operator, you are required to possess a valid state issued driver's license.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.