Analyst, Systems Administration

Please note: This role is not eligible for immigration Work Visa sponsorship, either currently or in the future.

Essential Duties and Responsibilities

• Partners with cross site peers and managers to identify firmwide needs

• Works in cooperation with peers on establishing objectives and developing processes and procedures to ensure efficient and timely workflow with special regards to service delivery, compliance, and risk factors for the firm

• Ensures appropriate documentation and departmental tools are created and/or maintained (job procedures, job aids, forms, training material, etc.)

• Serves as pivotal point of contact and as a liaison to vendors regarding installations, server maintenance, licensing, and upgrade issues

• Evaluates and identifies ways to automate, streamline, and improve day-to-day maintenance and administrative practices

• Installs or coordinates installation of patches and releases on development, test, pre-production, and production systems

• Maintains current description and documentation of application configuration, including tracking and documenting any changes to environments and processes

• Performs other duties and responsibilities as assigned

Qualifications:

Knowledge of

• Retirement Plan concepts, administration practices and regulations

• FIS Recordkeeping systems (Relius and OMNI)

• File transfer protocols, MoveIT, SQL, VBA, scripting, HTML, Crystal Report writer or Tableau, Smartsheets

• Investment concepts

• Application and web technologies

• Salesforce and Sharepoint knowledge a plus

Skill in

• Identify and understand issues and opportunities; compare data from various sources to draw conclusions

• Interpreting, applying and documenting solutions, policies, and procedures

• Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message

• Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints, and probable consequences

• Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise

• Develop and use collaborative relationships to facilitate the accomplishment of work goals

• Make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationships

Education/Previous Experience

• Minimum of a bachelor’s degree in computer science, MIS, or related degree and three (3) years of relevant experience in systems or application administration or combination of education, training, and experience.

Licenses/Certifications

• None required.

• QKA, ERPA or similar credential a plus

Travel Required

• Limited (1-2 conferences a year)

For more information about Raymond James & Associates (RJA) and Northwest Plan Services (NWPS), please visit: