Head of Guest Experience & Service Excellence
New York City FC
New York City FC is seeking a Director of Guest Experience to lead the stadium's guest experience strategy, training programs, and service standards across events from sports to concerts. The role collaborates with Event Operations, Security, F&B, and Ticketing to deliver world-class hospitality and seamless experiences for every guest. Qualified candidates will have 6–8+ years in guest experience, strong leadership and communication abilities, and a solid understanding of ADA accessibility and #J-18808-Ljbffr New York City FC
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Head of Guest Experience & Service Excellence in New York, NY vacancy
$200k - $230k
Jones Lang LaSalle Incorporated seeks a Senior Director of Guest & Employee Experience Services to oversee hospitality services in New York and Dallas.... ...performance, and drive innovations while ensuring excellence in client-facing interactions. A Bachelor's degree is required...Suggested$154.4k - $193k
...employees working in field sales, our service centers, and in our growing number of... ...environment. About The Role The Head of Repair Experience is responsible for the strategic management... ...in line with Dyson’s commitment to excellence in every market. This role balances...SuggestedTemporary workWork at officeFlexible hours- ...City is seeking a Senior Workplace Manager to lead the Workplace Experience Team. This role focuses on crafting spaces that elevate... ...and collaboration across our headquarters, ensuring operational excellence. The ideal candidate will have 6-8 years in workplace management...Suggested
- ...Head of Content Experience About the Company Customer-centric commerce company building scalable content experiences to drive discovery, engagement, and conversion. Industry Retail Type Privately Held About the Role The Company is in search of...Suggested
- ...operations while reinforcing our company culture through events and collaboration across functions. The ideal candidate will bring at least 3 years of relevant experience and a proactive attitude in a fast-paced environment. #J-18808-Ljbffr Silversmith Capital PartnersSuggestedWork at office
- Summary As Head Of Global Consumer Experience And Mobile, you will define and lead the global mobile app strategy and own the consumer experience vision... ...across regions. You will build a Mobile Center Of Excellence, set KPIs and financial targets, and embed AI-driven capabilities...
$182k - $370.43k
...; actual pay is dependent on experience and geographic location. Benefits... ...and deeply consumer-centric Head of Global Consumer Experience... ...a CX & Mobile Center of Excellence. This role is a strategic anchor... ...to agentic commerce, service experiences, and next-generation...$250k - $300k
Athene is seeking a Global Head of Corporate Dining & Hospitality to deliver exceptional service across its offices. This leadership role demands 15+ years of experience in hospitality within high-end environments. The successful candidate will oversee dining programs...- LanguageLine Solutions is seeking a Director, AI Center of Excellence, to drive AI strategy, governance, and adoption across teams. You will establish the COE, lead AI initiatives, and ensure alignment with business goals. With a focus on creating measurable operational...Remote work
- ...Description DUTIES AND KEY RESPONSIBILITIES : Resident Experience & Service Excellence Lead the move-in and first 30-day programs, including... ...Everyone Sells” mentality in the community. Concierge & Guest Services Oversee concierge operations, ensuring...Seasonal workLocal areaImmediate start
$124.08k - $161.3k
Head of Partner Experience, Embedded Payroll Full-time, USA About Gusto Gusto is on a mission to grow the small business economy by handling payroll... ...scale our platform strategy efforts, scaling our payroll service model for Gusto Embedded partners while leveraging in‑...Full timeWork at officeFlexible hours2 days per week3 days per week- Mercer’s Employee Experience & Engagement practice seeks a globally minded leader to shape strategy, scale offerings, and push workforce intelligence across regions. You will partner with Talent leadership to set the multi-year roadmap and position Mercer as a premier...
$115k - $125k
A leading resale luxury marketplace is looking for an Employee Experience & Inclusion Manager to enhance internal culture and employee engagement. The successful applicant will design inclusive programs, optimize the employee lifecycle, and integrate diversity principles...$145.62k - $182.02k
...is seeking a Senior Director, Employee Engagement & Recognition in New York. This role leads the development of MTA-wide employee experience initiatives, fosters engagement, and oversees recognition programs. The ideal candidate will have significant experience in HR...Full timeRemote work1 day per week- ...performance, coaching team members, and implementing best practices in trading. The ideal candidate will have over 4 years of trading experience, with some management exposure, and will possess strong analytical skills to derive insights from data. Benefits include health...
- ...Description As the head bartender at Heritage Grand Bakery, you... ...operations, including bar counter service. Your communication skills,... ...service team in engaging each guest with Heritage cocktails and wine... ...area. 3 years of bartending experience required. Knowledge of service...Seasonal workImmediate startShift work
Heritage Grand Bakery and Pizza Bar
New York, NY1 day ago - ...Head of Order to Cash About the Company Large financial services organization committed to innovation, operational excellence, and professional development. Industry Financial Services... ...ASC 606, and extensive experience in SOX-controlled, audit-intensive...Contract work
Confidential
New York, NY1 day ago - ...Head of Payments About the Company A rapidly growing Vertical ERP software company... ...processing, economics, and compliance. Experience in a senior payments leadership role,... ...being preferred. The role demands excellent analytical skills, the ability to build...
Confidential
New York, NY5 days ago - ...Head of Funding, Treasury About the Company Prominent international banking... ...Applicants must have a minimum of 10 years' of experience in bank funding, with a deep knowledge... ...demonstrate a commitment to Treasury excellence, continuously develop their expertise, and...
Confidential
New York, NY3 days ago - ...brands on delivering exceptional digital experiences, driving huge increases in revenue for... ...What's the role? We are looking for a Head of Treasury who will be responsible for... ...insight into sound decision-making. ~ Excellent stakeholder management and negotiation skills...Immediate start
Rezolve Ai
New York, NY1 day ago $375k
...,000 Job Overview - SVP Head of Global Taxation: Join our... ...leader with extensive experience in Big 4 public/private sectors... ...manage multiple tasks. Excellent interpersonal and communication... ...application, you agree to our Terms of Service. People looking for...Permanent employmentMonday to FridayAtlantic Group
New York, NY4 days ago$130k - $160k
...Job Description The Head of Compensation for North America is... ...field operations, technical services, and corporate functions. The... ...productivity, safety, and service excellence across a geographically... ...of progressive compensation experience, ideally within the TIC, industrial...Local areaImmediate startShift workSGS
New York, NY3 days ago- ...implementation support to the Head of GWM US Business... ...Ideally 15+ years professional experience, preferably within an in‑house... ...position (with a focus on financial services) or a top management consulting... ...and accelerate growth Excellent business judgment with equal...Work at office
CFA Institute
New York, NY3 days ago - ...Head of Claims About the Company Growing specialty insurance... ...strategy and operational excellence. Industry Insurance... ...oversight, and exceptional service delivery. The Head of Claims... ...minimum of 10 years' of claims experience within specialty insurance or...
Confidential
New York, NY1 day ago - ...leakage, and a fundamentally better customer experience We're backed by some of the largest... ...names. Now we're looking for a Head of Claims to help redefine how claims should... ...that scale. You'll coach technical excellence into the organization. You'll personally...Work at officeRemote workSkilled worker visa
ClaimSorted Inc
New York, NY3 days ago - ...a new category in financial services: AI agents that automate deep... ...outcomes for our clients. The Head of Outcome Engineering is responsible... ...work. Ideal Background & Experience 10+ years in a hybrid role... ...enterprise SaaS. Operational Excellence Strong instincts for process,...
SupportFinity
New York, NY1 day ago - Cyber Technologies, Inc is seeking a professional to manage investor relations at FounderHut. This role involves owning the investor experience, enhancing acquisition and engagement metrics, and building key relationships within the investor community. The ideal candidate...
- ...Head of Toxicology, Small Molecules About the Company A clinical-stage biopharmaceutical... ...with a minimum of 15 years of industry experience in nonclinical safety and toxicology.... ..., strategic and executional acuity, and excellent communication skills. They should be...
$225k - $300k
...of the brand and competitive space. Experience leading, developing and inspiring robust... ...inspiring trends to the team each season Excellent communication skills with the ability to... ...or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information...Seasonal work3 days per weekAnthropologie
New York, NY4 days ago- ...Global Head of Order to Cash About the Company A large organization within financial services, committed to innovation and operational excellence. Industry Financial Services Type Privately... ...with a strong customer experience. Applicants must have a...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Guest Experience & Service Excellence. Be the first to apply!
