Financial Assistance Analyst (***MUST BE ON-SITE***Full-time)

You belong here! At Family Health West, you’re more than an employee, you’re family.

When you enter our facility, you know it’s Family Health West because, well, the color speaks for itself. You’ll be part of a team that strives to bring color to care in a vibrant environment by creating fun, effective treatment programs helping to empower and inspire our patients while providing the tools and care they need to achieve their wellness goals.

When we say you’ll do what you love, we mean it! Welcomed by open arms and warm smiles, you’ll join a team that encourages professional growth. We are sure to put on our listening ears when you share new ideas and approaches to care because that’s what got us to the top! You’ll wear your badge proudly, knowing that you contribute each day, to providing care that is unmatched, in western Colorado.

So, what are you waiting for?! Fill out the application now, and when you hit send do a little happy dance knowing that you just made our day. If it still sounds too good to be true, come see for yourself. Call us to schedule a tour and meet your new best friends!

About Family Health West

Our roots go deep -- founded by the community in 1946, it’s no wonder our hospital feels like coming home. We were built from the ground up with the hands of our own community, a labor of dedication and hope by our people, for our people, for the future.

At Family Health West we go beyond what corporate hospitals deliver, we’ve created a culture of prosperity where warmth, passion, and care flourishes. As we focus on continually improving outcomes for patients, our network of healthcare providers includes a 25-bed critical access hospital, one of the largest rehab providers in western Colorado, outpatient surgical services, specialty clinics, emergency services, skilled nursing, and assisted living facilities.

Nestled at the base of the Colorado National Monument, Family Health West has an outdoor paradise at your back door. The community culture is fitting for outdoor lovers, bikers, hikers, or those just simply soaking in the panoramic views.

Essential Functions:

• Reliable and punctual attendance is essential.
• Main current up-to-date reference materials on charitable programs and obtain concise and current understanding of the regulations & changes.
• Help to build efficient workflows to support efficiencies.
• Communicate necessary information to others as appropriate, support and research information to be offered for education to all in regards to financial assistance.
• Manage and oversight of financial assistance programs and application process to ensure that it is maintained in accordance with the state of Colorado guidelines.
• Detailed oriented is essential along with strong documentation skills.
• Prepare and deliver all reports as directed timely.
• Expert communication skills to train with hospital and clinic staff to ensure they have the knowledge of the proper process for capturing charity related applications.
• Manage CAAS program, file quarterly reports to the state.
• Managing the Colorado Indigent Care Program, provide yearly reports to the State of Colorado and work with all audits as needed.
• Manage the Hospital Discounted Care program, provide yearly reports to the State of Colorado and work with all audits as needed
• Working with Administration to maintain the culture of the organization by assisting patients with special consideration in the financial assistance program.
• Working with and assisting the Patient Financial Services department with good faith estimates for patients.
• Write, implement & ensure adherence to policy & procedures within the department while collaborating with the director in implementation of processes that will identify continuous process improvement opportunities.
• Communicate necessary information to all team members as appropriate.
• Advanced problem solving capability and analytical skills.
• Advanced MS Office capability to include Word and Excel.
• Develop good communication between multiple departments.
• Follow all standard operating procedures.
• Communicate with understanding, patience, respectfulness and kindness to help to promote a positive atmosphere.
• Other job related duties as assigned.

Education:

High School Diploma or equivalent required.

No professional licenses required

No professional certification required.

Extensive knowledge of charitable programs and state regulations in regard to this program preferred

Wage starts at $19.29

Monday through Friday 8 am to 5 pm

Immunizations required for employment, including flu vaccine

Benefits

FHW offers a full benefits package including:
FOR ALL EMPLOYEES:
Employee Assistance Program
403 (B) with 4% match from FHW and zero day vesting schedule
FOR FULL TIME EMPLOYEES WORKING AT LEAST 30 HOURS A WEEK
Medical Plan Options:
I. PPO plan with copay/coinsurance and lower deductible
II. High Deductible Health Plan with the option for a Health Savings Account.
III. Telemedicine includes in both plan options.
Dental
Vision
Life Insurance/ Accidental Death and Dismemberment Insurance
Disability Insurance with a Short and Long Term Option.
Critical Illness and Accident Plans
Cafeteria Options: Health Reimbursement/ Flex Savings

A host of other options to include: Pet Insurance, Identity Protection, Travel protection.