Heavy Equipment Service Manager (Knoxville)

McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South-Central Regions, has an opening for a Service Manager in our Knoxville, TN dealership.

Our Service Manager position in Knoxville, TN is responsible for managing and optimizing shop work schedules and assigning service technicians to work orders. You will also provide direction and guidance to service technicians in equipment repairs, coordinate field service schedules, oversee and manage the logistics of equipment pickup and delivery.

Benefits:

· $80,000 - $90,000 Salary depending on experience

· Service Manager Bonus opportunities

· PTO

· Employee referral program

· Annual Work Boot allowance.

· Annual Prescription Safety Glasses allowance.

· Company Paid Holidays

· Medical, Dental, Vision, Short and Long-Term Disability Insurance.

· 401K with Employer match.

· $50,000 company paid Life Insurance Policy.

· Family Owned

· Uniforms are provided and cleaned at no charge.

· Additional income available. (Safety Bonus, Online Training Modules)

· Supportive Management team and opportunities for advancement.

· Ability to thrive in the McCoy Construction & Forestry family culture.

· Flexible work schedule

· Support talent recruitment efforts

 Essential Duties and Responsibilities:

· Supervising all Service Department personnel and all work orders

· Monitors pick-up and deliveries of equipment, customer satisfaction, provides scheduled training needs.

· Reports shop goals, hiring suitable candidates, develop service marketing programs.

· Performs other related duties as required.

· Maintain regular on-site attendance.

 Education, Skills & Knowledge Preferred:

· 5 plus years in heavy duty construction and forestry equipment preferred

· Comfortable making cold calls, computer skills, organizational and communication skills

Here Is What You Will Learn:

· McCoy Construction & Forestry has Industry -leading training programs led by highly experienced professionals that are offered, within a stable company environment to foster career growth and development.

What Makes Us Different:

· McCoy Construction & Forestry offers a unique opportunity to join a growing operation that is part of the McCoy family's longstanding legacy of excellence in the C & F industry, team culture, BRAND POWER with the world-renowned John Deere brand and customer-first service and expertise. These combined sets us apart from any competitor. 

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.