Front Desk Office Assistant POST NUMBER: 190429

Bilingual Front Desk Office Assistant 

Our client, a growing education organization, is seeking a Bilingual Front Desk Office Assistant (English/Spanish) to serve as the first point of contact for visitors, families, and staff while supporting daily administrative operations. This role is ideal for someone who is welcoming, organized, professional, and enjoys working in a fast-paced, community-focused environment.

Position Responsibilities:

• Greet visitors, families, and staff while creating a positive and professional front office experience
• Answer and direct incoming phone calls in both English and Spanish
• Respond to inquiries and provide administrative support to internal and external stakeholders
• Schedule appointments, manage calendars, and coordinate meetings as needed
• Maintain accurate records, files, and confidential documentation
• Assist with data entry, reports, and general office support duties
• Manage incoming and outgoing mail, emails, and office communications
• Support day-to-day office operations and help maintain an organized front desk environment
• Assist leadership and staff with administrative projects as assigned

Qualifications:

• Fluent in Spanish and English (spoken and written) — required
• Previous experience in a front desk, receptionist, administrative assistant, or office support role preferred
• Strong customer service and communication skills with a professional demeanor
• Comfortable handling high call volumes and interacting with visitors throughout the day
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
• Ability to multitask, stay organized, and manage competing priorities
• Strong attention to detail and ability to maintain confidentiality
• Experience within education, healthcare, nonprofit, or mission-driven organizations preferred

What Our Client Offers:

• Competitive compensation and benefits package
• Supportive and collaborative work environment
• Opportunity to contribute within a mission-focused education setting
• Professional growth and development opportunities

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.