HR Manager

HR Manager

We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time. We started our journey by providing smart and simple payment processing tools and products but haven't stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions. Our mission is to give companies the tools they need to change the future of their business.

The HR Manager is responsible for handling HR strategies, policies, and programs across all core areas including employee rewards, compensation, benefits, performance management, compliance, and talent development. This role also includes supervising a small HR team and coordinating initiatives in recruiting, mentorship, and employee engagement.

Responsibilities & Duties

• Handle day-to-day HR operations and support the needs of the business and employee groups.
• Supervise and guide HR team members to ensure effective completion of HR tasks and responsibilities.
• Handle full-cycle recruiting, including job postings, sourcing, interviewing, hiring, and onboarding processes.
• Administer and support the company's mentorship program to promote employee development.
• Coordinate and manage the annual employee engagement survey, including analysis and follow-up planning.
• Provide guidance on HR-related matters such as performance management, policy interpretation, and compliance.
• Handle key HR programs including performance reviews, goal setting, and compensation administration.
• Ensure compliance with employment laws and internal HR policies; oversee completion of required training.
• Maintain and manage HRIS systems (e.g., Paylocity) for accurate employee records and reporting.
• Oversee benefits administration, including open enrollment and issue resolution.
• Develop and implement HR procedures, best practices, and documentation.
• Identify training needs and coordinate or deliver development programs for employees and managers.
• Prepare and analyze HR metrics and reports to support HR planning and business needs.
• Coordinate employee recognition and engagement initiatives such as anniversaries, spot recognition, and internal events.
• Monitor HR trends, compliance requirements, and make recommendations for improvements.
• Handle special projects and perform other duties as assigned.

Skills & Competencies

• Strong interpersonal, communication, and problem-solving skills
• Ability to handle multiple tasks with attention to detail
• Solid understanding of HR policies, compliance, and best practices
• Effective project coordination and organizational skills
• Collaborative and service-oriented mindset
• Proficient in Microsoft Office and HRIS platforms (e.g., Paylocity)

Qualifications & Experience Required

• Minimum 5 years of HR generalist experience
• 1–2 years of experience in a supervisory or managerial HR role
• Knowledge and experience in compliance, performance management, recruiting, and employee engagement initiatives
• Familiarity with administering employee surveys and mentorship programs
• Experience with HRIS systems (e.g., Paylocity or similar)

Education Requirements

• Bachelor's Degree in Human Resources, Business Administration, or a related field preferred
• PHR Certified preferred

Physical Requirements

• Prolonged periods of sitting and working at a computer
• Occasional lifting of up to 15 lbs