Billing Coordinator

D3 Search is seeking a Client Billing Coordinator on behalf of a prominent international AMLAW-ranked practice with its headquartered office located in Los Angeles, CA (90071). Important Note: 4+ yrs. relevant legal billing experience/expertise is REQUIRED. Employment Status: Full-time/direct-hire employment. Non-exempt role (OT eligible in accordance w/ CA laws). Employer Work Model: D3's client, a respected AMLAW ranked global law practice, is actively seeking a candidate with strong law firm billing experience , including complex billing matters. 4+ years of experience with one of the following: Elite 3E, Elite Enterprise or Aderant, preferably with 2+ years of it being Elite 3E. The ideal candidate will have excellent client interaction skills, be comfortable navigating evolving processes and technology, and demonstrate interest in growing into a role that provides guidance and support to the billing team in a collaborative, fast‑paced environment. We are also looking for candidates who have demonstrated stability, with a minimum of three years in prior roles. This role is responsible for ensuring accurate, timely, and compliant billing processes while delivering a high level of customer service to both internal stakeholders and external clients. The position oversees the full monthly billing cycle, including editing, proofreading, finalizing, and submitting client invoices. The role also involves researching billing data, providing detailed analysis to attorneys when needed, and supporting complex billing portfolios. As a key liaison between the firm and its clients, this position ensures clear communication, effective issue resolution, and a high standard of professionalism across all billing-related matters. Mentoring junior team members is also an integral part of this role. Prepare, review, finalize, and submit client invoices in accordance with firm policies and client billing guidelines. Ensure accuracy in billing entries, task codes, and discounts. Coordinate with the e‑billing team to ensure timely and accurate electronic submissions. Obtain and document required approvals for deferrals, write‑offs, and time transfers Client Communication & Support Serve as the primary point of contact for billing-related inquiries from clients. Provide timely and professional responses to client questions or concerns. Clarify billing details and resolve discrepancies with diplomacy and accuracy. Continuously strives to improve client service and deliverables. Internal Collaboration & Support Work closely with attorneys, legal assistants, and the accounting teams to gather necessary billing information. Maintain ownership of issues from start to resolution, escalating complex matters to the appropriate teams when needed. Collaborate with managers and team members to provide additional support during peak periods or when coverage is required. Performance & Compliance Ensure compliance with client billing guidelines, firm policies, and confidentiality requirements. Maintain accurate documentation of client billing requirements and track updates or changes as needed. Meet deadlines, performance metrics, and service-level expectations tied to billing cycles and client satisfaction. Prepare monthly reporting as requested, coordinating with other teams when necessary and reviewing data for accuracy prior to submission. Collaborates with managers when additional team support is required. Process Improvement & Knowledge Sharing Identify opportunities to improve and streamline billing processes and workflows. Participate in training and development initiatives to remain current on billing systems, tools, and policies. Provide mentoring and knowledge-sharing support to junior team members to promote consistency and best practices. Strong experience with complex billing, including multi‑payor, fixed‑fee, and split billing arrangements Intermediate Excel skills, including formulas and pivot tables 5+ years of experience with one of the following: Elite 3E, Elite Enterprise or Aderant, preferably with 2+ years of it being Elite 3E. Starting annual salary is 95K~ DOE/DOQ. Employer offers a comprehensive & robust health benefits package, generous PTO, 401K, paid parking onsite, hybrid 1/4 work model, annual reviews & lucrative bonuses, etc. D3 Legal Search, LLC (aka D3 Search) and its clients are equal opportunity employers. Pursuant to local ordinances, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance. #J-18808-Ljbffr D3 Search