CALL CENTER REPRESENTATIVE

Procyon TS

Skill

Required / Desired

Amount

of Experience

High school diploma or GED. Required

Strong customer service related experience, preferably in a professional environment. Required 1 Years

Experience adhering to ethical and confidentiality requirements Required 1 Years

Excellent verbal communication, patience and problem-solving abilities to help address taxpayer inquiries and diffuse difficult situations. Required

Strong analytical ability to analyze and research tax related inquiries. Required

Prior experience in a fast-paced call center environment. Desired

Knowledge of tax regulations. Desired

Associates or Bachelors Degree in accounting, finance, or related field.

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Vacancy posted 3 days ago

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