Dining Services Director

Job Description

Job Description

Dining Services Director (CDM Required)

Charter Senior Living of Mequon | Mequon, WI
Salary: Up to $70,000 per year

Lead Senior Living Dining With Purpose, Quality, and Heart

Charter Senior Living of Mequon is seeking an experienced Dining Services Director / Food Service Director to lead our senior living dining program. This role is ideal for a Certified Dietary Manager (CDM, CFPP) with assisted living or healthcare dining experience who is passionate about resident satisfaction, food quality, regulatory compliance, and team leadership.

At Charter, dining is more than a meal—it’s a daily opportunity to Enhance the Human Spirit . We believe in honoring residents’ preferences, cultural traditions, and life stories through exceptional dining experiences, while also supporting our associates with stability, growth, and respect.

Our Mission

To Enhance the Human Spirit

Our Core Values

• Serve with Heart

• Serve with Purpose

• Serve with Courage

• Have Fun While Serving

Why Join Charter Senior Living of Mequon?

We’ve Got You Covered…

• Salary up to $65,000/year , based on experience

• Get paid today with ZayZoon

• Free medical insurance plan

• Medical, Dental, and Vision coverage

• Paid training, paid time off, and holiday pay

• Career advancement and professional growth opportunities

• Stable schedule and reliable hours

• Supportive leadership team that values your expertise

• Positive work environment where your voice is heard and respected

Position Summary

The Dining Services Director is responsible for the overall management and success of the Dining Services Department within our assisted living community. This role ensures high standards of food quality, customer service, sanitation, nutrition compliance, and operational efficiency while staying within budgetary guidelines.

The Dining Services Director plays a critical role in enhancing resident satisfaction and quality of life by delivering safe, nutritious, and appealing meals in a hospitality-focused senior living environment.

Key Responsibilities

• Lead and manage all aspects of senior living dining services / healthcare food service operations

• Ensure compliance with state, federal, and local regulations , including sanitation and food safety standards

• Maintain CDM/CFPP compliance , menu standards, and dietary guidelines

• Oversee staffing levels, scheduling, hiring, training, and performance management of dining team members

• Manage food and supply ordering, inventory control, portion control, and cost management

• Develop and implement resident-focused menus that support nutrition, preferences, and special diets

• Ensure excellence in customer service, hospitality, and resident engagement

• Maintain kitchen sanitation, safety standards, and infection control best practices

• Collaborate with leadership and clinical teams to support resident care and satisfaction

• Promote teamwork, accountability, and a culture aligned with Charter’s mission and values

Required Qualifications

• Certified Dietary Manager (CDM) and Certified Food Protection Professional (CFPP) – required

• Assisted Living, Senior Living, or Healthcare Food Service leadership experience required

• Strong knowledge of dietary regulations, food safety, sanitation, and nutrition standards

• Experience with budgeting, inventory management, and cost control

• Excellent leadership, communication, and organizational skills

• Passion for serving seniors and enhancing quality of life through dining excellence

What Our Associates Say

“It truly feels like a family at Charter.”

“The residents are an extension of my family now.”

“Charter actually lives its values—they put people first and truly believe in enhancing the human spirit.”

“At Charter, we’re encouraged to have fun while serving—and it truly shows in our culture.”

Ready to Lead Dining Excellence in Senior Living?

If you are a CDM-certified dining leader looking to make a meaningful impact in a supportive senior living community, we invite you to apply and grow your career with Charter Senior Living of Mequon .

 

#HPINDEED