Front Office Administrator

Front Desk Administrator - Heinz Orthodontics

Kentwood, MI. Full-Time

Heinz Orthodontics is growing, and we're looking for a Front Desk Administrator who's as passionate about people as we are about creating beautiful, healthy smiles! If you're organized, friendly, and love being the first point of contact in a fast-paced setting, you could be the perfect fit for our team. As a privately owned orthodontic practice, we pride ourselves on delivering top-tier care in a fun, family-friendly environment. We're not just building great smiles - we're building lasting relationships with our patients and team.

What You'll Do:

• Welcome patients and families with warmth and professionalism.
• Manage appointment scheduling and confirmations.
• Handle patient check-in/check-out.
• Answer phone calls and respond to patient inquiries.
• Assist with insurance verifications and billing support.
• Keep the front desk area organized, efficient, and upbeat.

What We're Looking For:

• A friendly, positive personality and excellent customer service skills.
• Strong communication, multitasking, and organizational abilities.
• Previous experience in a front desk, customer service, or dental/medical office setting preferred.
• Comfort with technology and scheduling software (experience with orthodontic or dental software is a plus).
• A team player who thrives in a collaborative, supportive environment.

Why Join Heinz Orthodontics?

• Competitive pay and benefits.
• A supportive, energetic team environment.
• Opportunities for growth and professional development.
• A workplace where your contribution truly matters - and makes people smile.

Apply Today! Send your resume and a short introduction to View email address on click.appcast.io or apply directly through this platform.