Care Coordinator
Aluma Home Care
Position Title: Care Coordinator Department: Operations / Client Services
Reports To: Administrator / Director of Operations
Position Type: Full-Time Location: On-site- Akron, Ohio Salary: $65,000 annual/ $31.25 hourly Generous bonus structure in place in addition to hourly wage! Position Summary The Care Coordinator is responsible for the oversight, coordination, and quality assurance of non-medical home care services. This role provides direct supervision and support to home health aides/caregivers, ensures appropriate staffing and scheduling, conducts field supervision, and serves as a liaison between clients, caregivers, and office staff. The Care Coordinator plays a critical role in maintaining service quality, caregiver satisfaction, and client safety. Essential Duties and Responsibilities Caregiver Coordination & Support
Reports To: Administrator / Director of Operations
Position Type: Full-Time Location: On-site- Akron, Ohio Salary: $65,000 annual/ $31.25 hourly Generous bonus structure in place in addition to hourly wage! Position Summary The Care Coordinator is responsible for the oversight, coordination, and quality assurance of non-medical home care services. This role provides direct supervision and support to home health aides/caregivers, ensures appropriate staffing and scheduling, conducts field supervision, and serves as a liaison between clients, caregivers, and office staff. The Care Coordinator plays a critical role in maintaining service quality, caregiver satisfaction, and client safety. Essential Duties and Responsibilities Caregiver Coordination & Support
- Supervise, coach, and support home health aides/caregivers to ensure compliance with company policies and care standards including annual and pre-employment training completion
- Address caregiver performance issues, provide corrective action, and participate in disciplinary processes when necessary
- Serve as a primary point of contact for caregivers regarding client assignments, concerns, and scheduling needs
- Coordinate and maintain caregiver schedules to ensure timely coverage of all client service hours
- Match caregivers to clients based on skills, availability, and client preferences
- Manage call-offs, last-minute coverage needs, and schedule changes
- Collaborate with recruiting staff to communicate staffing needs and onboarding priorities
- Participate in client intake processes, including service initiation and ongoing service coordination
- Conduct client check-ins and follow-ups to assess satisfaction and address concerns
- Respond to client complaints or service issues and implement appropriate resolutions
- Ensure care plans are followed and services are delivered as authorized
- Maintain accurate and timely documentation of supervisory visits, caregiver evaluations, and client communications
- Ensure compliance with applicable state regulations, agency policies, and payer requirements
- Assist with audits, surveys, and internal quality assurance initiatives
- Utilize agency software systems (e.g., scheduling, documentation, and EVV platforms) effectively
- Communicate regularly with administrative staff, nurses (if applicable), and leadership regarding client and caregiver matters
- Participate in team meetings and contribute to process improvement initiatives
- Provide input on policy updates, training needs, and operational efficiencies
- High school diploma or equivalent required
- Minimum of 1-3 years of experience in home care or healthcare operations, preferably caregiver supervision
- Knowledge of non-medical home care services and caregiver roles
- Strong organizational, time-management, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with computer systems and scheduling software
- Reliable transportation and ability to travel to client homes as needed
- Associate's or Bachelor's degree in healthcare administration, social services, or related field
- Previous supervisory or management experience in home care
- Familiarity with state home care regulations and EVV requirements
- Experience utilizing Kantime EMR
- Ability to work in an office environment
- Ability to sit, stand, walk, and drive for extended periods
- Ability to lift up to 25 pounds as needed
- On-call or after-hours availability may be required
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Care Coordinator in Akron, OH vacancy
- ..., we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Care Coordinator Location: Akron Canton (with occasional coverage at Eton Chagrin) At ADVENT,...SuggestedFull timeWork at officeImmediate startFlexible hoursWeekend work
Socket
Akron, OH1 day ago - ...Position Summary: This position will coordinate administrative, business and other operational activities in the office by performing... ...to 5 pm. No On Call Requirement. Location: Arcadia Home Care & Staffing 291 N. Cleveland Massillon Rd Suite 203 Akron, OH 44...SuggestedDaily paidFull timeWork at officeLocal areaMonday to FridayFlexible hours
arcadiahomecare
Akron, OH1 day ago - ...Administrative Coordinator This position will coordinate administrative, business and other operational activities in the office by performing... ...Friday 8 am to 5 pm. No On Call Requirement. Arcadia Home Care & Staffing 291 N. Cleveland Massillon Rd Suite 203 Akron, OH 44...SuggestedDaily paidFull timeWork at officeLocal areaMonday to FridayFlexible hours
Arcadia Resources , Inc.
Fairlawn, OH3 days ago - ...Memory Care Activity Coordinator It's fun to work in a company where people truly BELIEVE in what they're doing! Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing...SuggestedWeekend workAfternoon shift
Ohio Living Home Health & Hospice - Greater Toledo
Akron, OH5 days ago $16 - $29 per hour
...Associate Patient Care Coordinator (Primary Care/Internal Medicine) Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting...SuggestedHourly payMinimum wageFull timeTemporary workWork experience placementWork at officeLocal areaMonday to FridayShift workReliant Medical Group
Tallmadge, OH5 days ago- Sonrava Health is seeking a Patient Care Coordinator in Fairlawn, Ohio, to ensure a seamless patient experience. The PCC greets patients, coordinates treatment services, and builds lasting relationships. Responsibilities include scheduling appointments, providing consultations...
- Hearing Ambassador The Hearing Ambassador assists and helps the licensed dispenser meet their goals and fulfill their daily duties. This role is responsible for engaging customers, supporting hearing health needs, educating individuals about hearing wellness, scheduling...Work at officeImmediate start
- ...Responsibilities include but are not limited to: · Plan and coordinate a therapeutic program which meets spiritual, social, emotional,... ..., and conducting in service training and education of care to all staff regarding memory care programs/activities working...Full timeTemporary workWork at officeLocal areaFlexible hoursWeekend workAfternoon shift
- Milton Hershey School, a cost-free residential school for pre-K-12 students, seeks compassionate Residential Youth Caregivers to support students’ daily home life. In this role, you’ll create a safe, nurturing environment, supervise routines, assist with homework, teach...
Milton Hershey School
Tallmadge, OH4 days ago $25 - $26 per hour
...Job Description Job Description New York Community Care is looking to hire a full-time Scheduling Coordinator for our office. As a Scheduling Coordinator, you will play an integral part of the Coordination Department. Our agency has won numerous awards for employee...Full timeWork at officeMonday to FridayShift work$46.92k
...serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital...Full timeRelocationRelocation packageFlexible hoursWeekday workMilton Hershey School
Cuyahoga Falls, OH14 hours ago- ...Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly...Full timePart timeWork at office
RadNet
Stow, OH2 days ago - ...Patient Care Coordinator At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve. You'll join a team that: Invests in leadership development and internal...Full timeWork at office
AEG Vision
Stow, OH2 days ago - ...experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings, (VA or non-VA experience... ...and other governmental agencies for services, and ability to coordinate services. # Skill in independently conducting psychosocial...Work experience placementWork at office
VETERANS HEALTH ADMINISTRATION
Akron, OH2 days ago - ...Optum is seeking an Associate Patient Care Coordinator in Kent, OH to perform front office duties including scheduling, patient registration, and cashiering. You will support the Center Administrator and use EMR systems to document patient information and coordinate visits...Shift work
Optum
Kent, OH11 hours ago - ...Network is seeking a Hospice Registered Nurse Case Manager (RNCM) in Akron, OH. You’ll guide patients and families through end-of-life care as part of an interdisciplinary team, focusing on symptom management and a compassionate, personalized Plan of Care. You will...
Alternate Solutions Health Network
Akron, OH3 days ago - ...and promote culturally responsive, patient- and family-centered care. Responsibilities: 1. Conducts home and community-... ...values. 7. Collaborates with interdisciplinary teams to coordinate services and supports. 8. Provides referral assistance and...Full timeRemote workWork from homeShift work
Akron Children's Hospital
Akron, OH2 days ago $43k - $45k
...and their families navigate complex social service and health care systems to services to promote healthy behaviors and manage conditions... ...Worker curriculum. Uses the Pathways protocols for care coordination activities at all times. Interviews clients with problems...Live inShift workFamily Community Services
Akron, OH2 days ago$15 - $17 per hour
...Join to apply for the Customer Care Coordinator role at PartsSource Inc. 2 days ago Be among the first 25 applicants Join to apply for the Customer Care Coordinator role at PartsSource Inc. About PartsSource About PartsSource PartsSource is the leading technology and...Full timePart timeWork at officeShift workPartsSource
Hudson, OH2 days ago$35.9k - $57.3k
...Time type Full time Job Summary The Community Health Worker participates as a member of the inter-disciplinary care team (ICT) to coordinate care for members. Essential Functions Engage with the member in a variety of settings to establish an effective, professional...Hourly payFull timeWork at officeLocal areaWork from homeHome officeFlexible hoursWeekend workAfternoon shiftCareSource
Akron, OH10 hours ago- Early Care & Education Lead Teacher (HTZ) (Education) POSITION SUMMARY: This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. The Lead teacher is responsible...Flexible hours
- ...Transition Coordinator This is an in-person, Monday-Friday role for candidates located in one of the following counties: Ashtabula, Columbiana... ...) playing a vital role in helping adults move from long-term care facilities to home or community-based settings. Following...Full timePart timeLocal areaImmediate startWork from homeMonday to FridayFlexible hours
National Church Residences
Akron, OH5 days ago - ...zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 100% paid parental leave for... ...County Office. Interact with all agency programs as needed for coordination of services. Responsible for creating and maintaining client...Temporary workWork at officeLocal areaFlexible hours
Bellefaire JCB
Akron, OH2 days ago - Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution. Provide professional and accurate responses, demonstrating a high level of knowledge and expertise. Respond to inquiries regarding order placement/status, billing, part...Shift work
- ...America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their...Full timeWork at officeImmediate startFlexible hours
- Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group...
Milton Hershey School
Cuyahoga Falls, OH4 days ago - ...position is on a contract basis.RequirementsMust hold a MD or DO degree.Active Ohio medical license.Experience in hospice or palliative care is preferred.Knowledge of Medicare hospice guidelines.Ability to collaborate with interdisciplinary teams.Strong communication and...Contract work
$16 - $20 per hour
...support materials ~ Career planning and leadership development opportunities designed to help you reach your long-term goals ~ Child care discount for all employees ~401(k) with company match ~ Health, dental, and vision insurance ~ Paid time off and paid holidays...Hourly payFull timeMonday to FridayWeekend workAfternoon shiftKids Country
Stow, OHa month ago- ...Summary: The Pharmacy Clinical Specialist is responsible for all drug distribution and control activities for the assigned patient care area. Evaluates, processes and monitors physician orders for patient medications and other pharmaceutical supplies, serves as a...Full timeRelocationRelocation package
- ...relationships that brighten every day. What You’ll Do: • Assist with ADLs including bathing, dressing, grooming, mobility, and personal care • Follow Individualized Service Plans (ISP) and document changes • Promote safety, dignity, and independence • Engage residents...Shift work
Sunrise Senior Living
Cuyahoga Falls, OH3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Care Coordinator. Be the first to apply!
