Quality Assurance Manager

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address.  If you question the legitimacy of any DSV job posting, please reach out to View email address on jobs.dsv.com .

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at

Location: USA - Wilmer, 210 Sunridge Blvd 

Division: Solutions 
Job Posting Title: Quality Assurance Manager - 131055 
Time Type: Full Time

Summary

The Quality Assurance Manager is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. The Quality Assurance Manager is responsible for implementing quality assurance procedures, managing audits, and overseeing compliance with regulations and standards.

Duties and Responsibilities

• Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.

• Monitor compliance with industry standards and customer requirements.

• Coordinate and manage internal and external audits.

• Develop and implement corrective actions to address non-conformances.

• Review and approve quality-related documentation, such as standard operating procedures and work instructions.

• Analyze data and implement improvements to processes and procedures.

• Train employees on quality assurance procedures and standards.

• Communicate with customers and regulatory agencies as necessary to ensure compliance.

• Develop and manage quality metrics and key performance indicators.

Educational background / Work experience

• A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management is typically required. A Master's degree may be preferred.

• A minimum of 5-7 years of experience in quality assurance in the transportation and logistics industry is usually required. 

• Experience managing audits and implementing corrective actions is preferred.

Skills & Competencies

• Strong knowledge of quality assurance principles, practices, and methodologies.

• Excellent analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Strong organizational and project management skills.

• Knowledge of regulatory requirements and industry standards related to transportation and logistics.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• The Quality Assurance Manager may supervise a team of quality assurance professionals.

Preferred Qualifications

• Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).

• Experience with ISO 9001 or other quality management systems.

• Experience with Lean Six Sigma methodologies.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office suite, as well as experience with quality management software or other relevant tools, is typically required.

For this position, the expected base pay range is $105,000.00 – $110,000.00 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan 
details, is available through the DSV Benefits Showcase . Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at  View email address on jobs.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn , Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV