DISTRICT MANAGER - SFO Airport

Job Description

Job Description

Salary: $140,000 - $150,000

Other Forms of Compensation: 35% Annual Bonus 

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

As a District Manager at San Francisco International Airport (SFO), you'll have the unique opportunity to lead a high-performing team across multiple premium airport lounge locations, delivering exceptional hospitality experiences to travelers from around the world. This is more than an operations leadership role. It's a chance to drive business results, influence culture, and create memorable guest experiences in a fast-paced, highly visible environment.

In this role, you will provide strategic leadership and operational oversight for multiple accounts, guiding cross-functional teams to achieve excellence in service, financial performance, safety, and client satisfaction. You'll build strong partnerships, lead with innovation, and ensure compliance with all regulatory and company standards while fostering an engaging and inclusive workplace culture.

This position supports three airport lounges within San Francisco International Airport, requiring flexibility to work hours as needed to support the operation. Candidates should be comfortable working in a dynamic environment where schedules may vary based on business demands. Airport parking is fully paid for by the company

Key Responsibilities: 

• Leads, manages, and encourages a complementary team of General Managers and/or Directors of Dining Services, and their teams, to provide outstanding service
• Drives and develops self and team towards building positive relationships with client(s) and achievement of critical metrics (profitability, safety, engagement, etc.) 
• May serve on the regional leadership team; participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Leads accounts in territory, ensuring decisions are weighed for risk/reward and short/long term implications 
• Supports senior leadership in setting the cultural tone in district and region; meets regularly with team and partners to ensure full visibility, understanding, safety, and accountability
• Serves as representative/brand ambassador of territory; attends client and community engagement events 
• Collaborates with the Sales, Retention, and Finance teams on sales proforma and proposal development; participates in full sales and retention process
• Collaborates with partners to support district needs and solves problems by thinking through all angles and downstream impacts 
• Ensures compliance with regional, state, and local policies governing meal and retail programs, along with safety and QA requirements; conducts audits and offers solutions for improvement 
• Champions development, performance evaluations, succession planning, and building single- and multi-unit management skills such as a full understanding of all roles within operation; support team with tools and systems
• Owns financial results/P&L for districts in the territory, and works with leadership to ensure accuracy in reporting, forecasting, and budgeting 
• Completes required reports on time as outlined by policy 
• Ensures consistent and fair administration of all policies and procedures

Preferred Qualifications: 

• Strong background in a leadership role with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
• Bachelor’s degree from an accredited college or university, or five (5) years progressive experience in multi-unit food service or hospitality management
• Has a consistent track record and knowledge of growing a business, along with proven business and financial proficiencies. 
• Has the ability to think quickly, analytically, strategically, and accurately 
• Shows expert client relationship, influencing, presentation, listening, and communications (written and verbal) skills 
• Champions the inclusive approach, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multitasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite 

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf  

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis. 

Flik maintains a drug-free workplace.

Req ID: 1553804

Flik Hospitality Group 

BRITTANY BENNETT 

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