Implementation & Project Manager

Implementation & Project Manager

Blooming Health is on a mission to transform social care for older adults and underserved populations. We partner with community organizations, government agencies, and healthcare stakeholders to build a digital tissue in the community for automating access to social care and advancing health equity. As we scale, we're looking for an ambitious and resourceful Implementation and Project Manager to drive complex implementation projects in State and Local Governments, and Healthcare segments.

This is a hybrid role.

We are seeking a highly motivated Implementation & Project Manager to join our dynamic team at Blooming Health. You will play a pivotal role in leading and managing strategic projects across the company. You will work closely with cross-functional teams, including Sales, Product, Engineering, and Customer Success, to ensure seamless process management and client satisfaction. This role requires a combination of project management expertise, technical acumen, and excellent relationship management skills, as well as experience in the Healthcare IT sector.

At Blooming Health, you'll have the opportunity to take on challenging and rewarding projects and drive them from ideation to execution. We're looking for an ambitious and skilled Implementation & Project Manager who is ready to step up, lead with confidence, and grow with us. Join our dynamic team and make a meaningful impact while advancing your career in an environment that values a growth mindset, winning together, and challenging norms.

Implementation & Project Manager's responsibilities will include, but not limited to:

• Project Management:
  • Lead and manage the end-to-end implementation process for new initiatives and strategic projects, as well as on-going required projects.
  • Develop detailed project plans, timelines, and milestones.
  • Coordinate with internal and external stakeholders to ensure timely delivery of project components.
  • Monitor project progress and adjust plans as needed to meet deadlines.
• Technical Implementation Management:
  • Collaborate with the product and engineering teams to address technical requirements and ensure implementation plan
  • Ensure quality assurance checks and testing to ensure successful deployment.
• Stakeholder Communication:
  • Regularly update clients/external and internal teams on project status.
  • Proactively identify potential issues and work to resolve them before they impact the project.
  • Provide clear documentation and report to stakeholders throughout the project lifecycle.
• Post-Implementation Support:
  • Conduct post-implementation reviews with clients and internal stakeholders to gather feedback and identify areas for improvement.

Requirements:

• Bachelor's degree and 3+ years of relevant experience in leading and implementing projects end to end
• Strong knowledge of and experience in the Healthcare/Non-Profit/Government sector, preferably with Medicare/Medicaid/AAAs/CBOs
• Experience with complex B2B SaaS implementation
• Excellent communication, interpersonal, and problem-solving skills.
• Exceptional data and analytical skills
• Superior skills in multitasking, prioritizing and hustling to take projects to the finish line
• Ability to work independently with a hands-on approach and as part of a team, with a self-driven and results-oriented approach.
• Ability to operate effectively and adapt to the changing environment in an early stage startup.

Why You Should Work Here

• Competitive compensation (we are looking in the $100-$130k range; but flexible for the right candidate, depending on experience and location)
• Health insurance
• Responsible PTO policy
• Access to office space in New York and flexibility to work remotely. We believe in letting our team work wherever they are most productive.
• A fully loaded Mac Air laptop to set you up for success
• Driven, and passionate team with a culture that values transparency, mutual respect, and collaboration
• Work in an entrepreneurial environment with room for growth
• Most importantly, an exciting opportunity for you to join a fast growing company revolutionizing social care for millions, including you and your loved ones.

Don't just hit the apply button. We want to hear more about you. Send us a brief note in your cover letter that highlights:

1. Why are you passionate about the aging space?
2. What interests you about Blooming Health?