Telehealth Implementation Manager

ROLE SUMMARY The Telehealth Implementation Manager owns the provider adoption, training, and patient-facing communications wrapper around telehealth deployments funded under state RHTP awards. The role does not perform clinical telehealth integration but rather ensures that hub-and-spoke models, tele-stroke, tele-ED, and pediatric virtual care services are adopted, used, and measured at participating rural facilities. KEY RESPONSIBILITIES Lead provider and staff adoption planning for telehealth deployments at rural hospitals, clinics, and FQHCs. Develop training, super-user programs, and ongoing support workflows for telehealth services. Design and execute patient-facing communications campaigns to drive utilization of new telehealth services. Coordinate with telehealth platform partners (e.g., Avel eCARE, Teladoc, Amwell) on rollout sequencing and connectivity readiness. Track utilization, adoption, and satisfaction metrics; report to state and CoE governance. Manage relationships with rural broadband, IT, and connectivity vendors as needed for last-mile readiness. QUALIFICATIONS Minimum 5 years of healthcare implementation or program management experience, with at least 2 years in telehealth. Direct experience deploying or supporting telehealth in rural or frontier settings. Strong project management skills; PMP, CHCIO, or equivalent preferred. Ability to work with both clinical and technical teams and translate between them. Willingness to travel up to 30 percent to rural client sites. PREFERRED Familiarity with hub-and-spoke telehealth models, tele-stroke, tele-ED, pediatric virtual care. Experience with peripheral device integration (digital stethoscopes, otoscopes) and clinical workflow design. Prior work with State Offices of Rural Health, Critical Access Hospitals, or Rural Health Clinics. #J-18808-Ljbffr