Medical Collector

Key Responsibilities Contact patients and guarantors by phone and mail regarding outstanding account balances, ensuring timely and professional follow‑up. Work with attorneys and third‑party collection agencies to monitor account status, resolve billing issues, and facilitate account resolution. Communicate with patients in a courteous, empathetic, and professional manner while confidently securing payment arrangements and resolving account concerns. Research and resolve account discrepancies by thinking critically and working independently to identify appropriate solutions. Maintain accurate documentation of collection activities and account updates in accordance with company policies and healthcare regulations. Collaborate with billing, customer service, and administrative teams to ensure efficient account management and exceptional patient service. Uphold patient confidentiality and comply with all applicable HIPAA guidelines and organizational policies. Qualifications & Skills Strong verbal and written communication skills with the ability to remain professional in challenging situations. Excellent customer service and conflict resolution abilities. Self‑motivated with strong problem‑solving skills and the ability to work independently while contributing effectively to a team environment. Positive attitude, attention to detail, and commitment to delivering outstanding patient experiences while achieving collection goals. Job Location Baton Rouge Clinic - Perkins 7373 Perkins Rd Baton Rouge, LA 70808 Department Business Office Class Full‑Time Basic Skills Required Excellent communication and organizational skills Specific Skills Required Previous collection experience Hiring Requirements Drug Testing Background Checks Baton Rouge Clinic Credit Check Education Required High School diploma/GED Unit of Pay Hourly Shift Monday-Friday; 8am-5pm Additional Benefits Medical Insurance (Company pays 100% of employee only rate) Dental Insurance Vision Insurance Retirement Plan Paid Time Off (PTO) 20% discount for selected services rendered at the Clinic If you need further information, please contact Human Resources at View phone number on click.appcast.io. Apply Online #J-18808-Ljbffr