Desktop Support Technician

$20 - $21 per hour

The Judge Group

Location: Dearborn, MI Salary: $20.00 USD Hourly - $21.00 USD Hourly Overview Description: The L2 Deskside Support Technician provides on-site, second-level IT support at client locations. This role ensures smooth operations by troubleshooting hardware, software, and network issues, supporting end-user devices, and collaborating with technical teams to deliver high-quality service. What You’ll Do Troubleshoot desktops, laptops, mobile devices, printers, and peripherals Support Windows, Mac (lightly), and Apple iOS (iPhones/iPads) Log and track issues in ServiceNow Troubleshoot Zebra scanners and printers Handle imaging (PXE/USB), installs, upgrades, and break-fix activities Manage devices with Intune, Active Directory, VPN, and Zscaler firewall Provide VIP/executive support and exceptional customer service What We’re Looking For 5–7 years of IT support experience Strong skills in hardware/software troubleshooting with OEMs Experience with Zebra printers/scanners, Nexthink, and remote tools (LogMeIn) Knowledge of SCCM, Citrix, and workspace management platforms Certifications like CompTIA A+, MCP/MCSE, or OEM certs are a plus, not mandatory Professional communication, punctuality, and customer-focused mindset Contact: View email address on click.appcast.io This job and many more are available through The Judge Group. Find us on the web at #J-18808-Ljbffr

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Vacancy posted 3 days ago

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