Lead Behavioral Health Coordinator

Job Details: Job Location: FSI 0MJ91 Front St Main Office - Santa Cruz, CA 95062 Position Type: Full Time Salary Range: $28.00 - $28.50 Hourly Travel Percentage: Up to 25% SUMMARY Under the supervision of the HSTEAM Manager, the Lead HSTeam Coordinator provides high-intensity behavioral health support and rehabilitative services for residents of Harvey West Studios. This role is dedicated to clinical stabilization, psychiatric symptom management, and independent living skills training. As a Lead, they provide functional oversight for behavioral health documentation and act as the clinical "Zone Lead" for HSTeam staff agency-wide. BEHAVIORAL HEALTH & REHABILITATIVE DUTIES Clinical Stabilization & Site Support Symptom Management: Provide individual and group support focused on managing psychiatric symptoms, distress tolerance, and emotional regulation within a permanent supportive housing environment. Rehabilitative Training: Provide direct training and assistance with Activities of Daily Living (ADLs) to ensure residents can maintain their independent housing units safely and successfully. CalAIM Documentation: Responsible for the development and maintenance of "Problem Lists" and care plans that meet current standards for Medical Necessity within the County EHR. Crisis Leadership: Act as the lead site responder for behavioral health crises, utilizing trauma-informed care and NVCI (Non-Violent Crisis Intervention) techniques to maintain site safety and prevent hospitalization. Medication Support Coordination Clinical Interface: Coordinate closely with the Harvey West RN and external providers to monitor medication adherence and effectiveness. Medical Monitoring: Assist residents in identifying and reporting side effects and coordinating medical appointments to ensure holistic health stability. LEADERSHIP & FUNCTIONAL ZONE RESPONSIBILITIES Documentation & Quality Assurance Clinical Mentorship: Provide technical guidance to HSTeam staff on writing high-quality progress notes that accurately reflect rehabilitative goals and clinical outcomes. Service Tracking: Reviews site-specific data to ensure the team is meeting the requirement of tracking 100% of behavioral health service units in the County EHR for revenue projection purposes. Site Onboarding: Leads clinical orientation for new behavioral health hires at Harvey West, ensuring they understand the unique acuity and safety protocols of the site. Functional Zone Integration County Liaison: Represents the behavioral health team in coordination meetings with County Behavioral Health and Full-Service Partnership (FSP) clinicians. Resource Expert: Acts as the "Zone Lead" for behavioral health resources in Santa Cruz County, maintaining an updated directory of dual-diagnosis support groups, recovery resources, and specialized therapy providers. QUALIFICATIONS Education: B.A. or B.S. in Social Work, Psychology, or a related field. MHRS Status: Preferred (qualified to provide Mental Health Rehabilitation Services). Experience: 3+ years in community-based mental health or social services. Experience with high-acuity behavioral health populations and clinical documentation is required. Certification: Valid First Aid/CPR and NVCI (Non-Violent Crisis Intervention) certification (or ability to obtain within 30 days of hire). Skills: Strong knowledge of trauma-informed care and the "Housing First" model. Proficiency in Electronic Health Record (EHR) systems. #J-18808-Ljbffr