Front Desk Administrator

Company Description

Aventura Wellness & Rehab is a Chiropractic office dedicated to providing comprehensive wellness and rehabilitation services to the local community and Scoliosis patients from all over the world. The organization focuses on patient-centered care, ensuring that each individual receives personalized attention and treatment. Team members work collaboratively to support patients through their recovery and ongoing wellness journeys. The work environment is high energy, professional, supportive, and service-oriented, offering opportunities to grow within the healthcare and patient services field.

Role Description

The Front Desk Administrator is a full-time, on-site role based in Miami, FL, responsible for creating a welcoming and efficient first point of contact for patients and visitors. Day-to-day tasks include greeting and checking in patients, answering phone calls, scheduling and confirming appointments, and managing patient intake and registration forms. The role involves verifying insurance information, collecting copays or other payments, and maintaining accurate records in practice management or scheduling systems. The Front Desk Administrator will coordinate with clinical staff to ensure smooth patient flow, address basic inquiries about services and policies, and help maintain a clean, organized reception area. This position also requires handling routine administrative tasks such as scanning, filing, and responding to email correspondence while upholding confidentiality and professional standards.

Qualifications

• Experience in front desk, receptionist, or customer service roles, preferably in a medical, wellness, or rehabilitation setting.
• Proficiency with basic computer applications and scheduling or practice management software; ability to learn new systems quickly.
• Strong communication and interpersonal skills, with the ability to interact courteously and professionally with patients, visitors, and team members.
• Solid organizational skills, attention to detail, and ability to manage multiple tasks such as scheduling, phone calls, and paperwork simultaneously.
• Comfort with handling payments, verifying basic insurance information, and maintaining accurate records while protecting patient confidentiality.
• High school diploma or equivalent required; additional coursework or certification in medical office administration or related fields is a plus.
• Reliable, punctual, and able to work full-time on-site in Miami, FL; willingness to follow clinic policies, procedures, and compliance standards.
• Bilingual or multilingual abilities, especially English and Spanish, are highly beneficial.

Pay

• Full time position- 30 to 40 hours $20.00 - $25.00 per hour