Accounts Receivable Clerk

Job DetailsJob Location: SOUTH WINDSOR, CT 06074Position Type: Full TimeNow Hiring: Accounts Receivable Clerk / Credit & Collections Make an Impact Behind the Numbers Are you detail-oriented, organized, and confident working with customers, financial information, and deadlines? Do you enjoy solving problems, building professional relationships, and keeping things moving? We’re looking for an Accounts Receivable Clerk / Credit & Collections professional to join our Finance team. This is more than a traditional accounts receivable position—you’ll play an important role in cash flow, customer relationships, credit decisions, collections, and the accuracy of our financial records. The ideal candidate is someone who takes ownership, follows through, communicates effectively, and enjoys identifying and resolving issues. You’ll work closely with Finance, Sales, customers, and other internal teams to ensure payments are received and accurately recorded while helping maintain strong financial controls. This position reports to the Director of Finance. What You’ll Do Credit & Customer Account Management Manage the company credit application process, including opening new accounts, establishing credit lines, reviewing existing accounts, and conducting financial analysis. Review credit information and make recommendations to the Director of Finance and Sales Department regarding new and existing customer accounts. Check customer references and obtain D&B reports for prospective accounts. Review orders placed on credit hold and determine appropriate release in accordance with established credit limits and company policies. Maintain accurate and organized customer credit files and documentation. Accounts Receivable & Cash Management Post customer payments daily, including checks, wire transfers, electronic payments, and credit card transactions. Ensure payments, credits, and adjustments are accurately applied and recorded in the general ledger. Reconcile customer accounts and investigate and resolve discrepancies. Prepare monthly accounts receivable aging reports and monitor outstanding balances. Monitor expected payment dates and proactively follow up on outstanding receivables. Support accurate and timely billing by reviewing invoices, credits, debits, and customer account activity. Monitor incoming payments to help maintain accurate cash position records. Collections & Problem Solving Investigate delinquent accounts and conduct professional collection efforts to secure outstanding payments. Communicate with customers regarding balances, payment status, discrepancies, and account questions. Escalate collection matters as appropriate and coordinate with collection agencies when necessary. Partner with Sales Representatives and Sales Management to resolve customer concerns, discrepancies, payment delays, and credit issues. Approach challenging account issues with professionalism, persistence, and sound judgment. Accounting & Financial Support Assist with monthly and year-end closing activities by ensuring accounts receivable transactions are complete, accurate, and properly reconciled in accordance with GAAP. Participate in financial audits by providing requested documentation, reports, and explanations related to accounts receivable, credit, and collections. Maintain sales tax exemption certificates and related tax records in accordance with applicable requirements. Provide accurate financial information and reporting to support the Director of Finance and other internal stakeholders. Support general accounting activities and financial reporting as assigned. Communication & Collaboration Build positive, professional working relationships with customers, Sales, Finance, management, and other stakeholders. Respond to questions and requests in a timely and professional manner. Communicate issues clearly and work collaboratively toward practical resolutions. Maintain confidentiality and exercise appropriate discretion when handling financial and customer information. Perform responsibilities in accordance with applicable laws and regulations, company policies, procedures, internal controls, and accounting standards. Why This Role Matters This position is an important part of keeping the organization financially healthy and operations running smoothly. Your work will directly contribute to strong cash flow, accurate financial reporting, effective credit management, and positive customer relationships. If you enjoy working with numbers but also want a role where communication, judgment, and problem-solving matter, this could be a great opportunity to make a meaningful contribution to our Finance team. Qualifications Strong accounting knowledge with experience in financial reporting and analysis. Manufacturing industry experience with capital equipment a plus. Advanced math skills and the ability to interpret financial data and trends. Customer/Client Focus - Ability to foster positive customer relationships while managing accounts and resolving payment issues. Ability to maintain a high level of confidentiality regarding financial transactions and sensitive company information. Collaboration Skills - Works well with cross-functional teams, including finance, sales, and customer service. Communication Proficiency - Strong verbal and written communication skills for interacting with customers, team members, and management. Problem Solving/Analysis - Ability to identify issues, analyze discrepancies, and provide actionable solutions. Ethical Conduct - Adherence to ethical standards, confidentiality, and best practices in financial management. Thoroughness - Attention to detail and ability to manage multiple tasks without sacrificing accuracy. Experience with accounting software (e.g., SyteLine) is preferred. Ability to adapt to changing priorities and meet deadlines in a fast-paced work environment. Accounts Receivable Clerk / Credit & Collections – Required Education and Experience Associate’s degree in accounting preferred or 3–5 years of experience in accounts receivable, multi-entity A/R, credit and collections, and general accounting. Proficient in Microsoft Office (Word, Excel, Outlook); ERP system experience required (Infor SyteLine highly desired). Hands‑on experience with account reconciliation and month-end close processes. Experience posting and applying customer payments (checks, wires, ACH, credit cards) accurately. Applied knowledge of sales tax regulations, including managing exemption certificates and understanding state‑specific credit/collection laws. Experience generating financial or aging reports and analyzing account data for accuracy. Ability to communicate professionally with customers to resolve billing or payment issues. Experience supporting internal or external audits by providing relevant documentation. Ability to read and interpret complex documents such as purchase orders, terms and conditions, legal documents, and freight/logistics paperwork. Benefits Include: 401(k) Retirement Savings Plan Medical, Dental & Vision Insurance Health Savings Account (HSA) Life Insurance Short-Term & Long-Term Disability Paid Time Off, Sick Time, & Holidays AAP/EEO Statement Coburn Technologies, Inc. is proud to be an affirmative action – equal opportunity employer. The diversity of our workforce reflects this commitment. We strive to employ individuals of all races and ethnic groups, color, gender, sexual orientation, persons with disabilities, and especially Veterans and Veterans with Disabilities. Applicants are encouraged to complete the voluntary affirmative action survey at the end of the application process. Employment decisions are based solely on qualifications related to job requirements. Thank you for your participation. #J-18808-Ljbffr