L2 Support Specialist

L2 Support Specialist

NTT DATA Services is looking for a L2 Support Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). NTT Data Services is looking for a person with strong technical skills, who can work well with groups on a global level, and a consultative approach to work with us in this remote position.

Location: Remote

Required skills:

• 5 to 9 years of work experience on SDLC/Devops, LINUX system platforms.
• Good Linux Scripting/Development skills - JAVA, Python
• Good knowledge in technologies like Autosys/Job scheduling systems like CRON, NIS, Apache, Tomcat, any RDBMS like DB/ MS-SQL/Oracle/Sybase, Public/Private Cloud.
• Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.
• Knowledge of Devops dependencies - code review, builds, repositories, packages, distribution.
• Knowledge of config management - chef, puppet, ansible and related languages . groovy, go, json, yml, ini (any)

Preferred Qualifications (Nice to have):

• Having worked in environment supporting 10000+ servers a plus.
• Multiple Application Support Experience a plus.
• ITIL and ITSM experience a plus.
• Global clients facing Support team experience a plus.
• Prior experience with Financial Institution a plus.

Benefits:

• Competitive salary
• Grocery Tickets 12% of base salary
• Saving fund 30 days of Christmas bonus
• 50% Vacation bonus
• Medical insurance (You and your family)
• Life insurance
• 100% home office

About NTT DATA:

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.